Heather Kate Alfaro
Collierville,TN
Summary
- Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2026
2026
years of professional experience
Work History
Registered Dental Assistant
The Dental Connection
Memphis, TN
05.2025 - Current
- Observed and learned various dental procedures, adapting quickly to the dynamic clinical environment.
- Maintained a positive attitude under pressure while multitasking in a fast-paced clinical setting, leading to a more pleasant experience for both staff and patients alike.
- Educated patients on post-operative care and preventive dental practices to enhance overall oral health.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Assisted dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Updated patient records regularly after each appointment or procedure to ensure accurate documentation.
- Scheduled appointments and followed up with patients regarding treatment plans and reminders.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Improved patient satisfaction by providing high-quality chairside assistance during dental procedures.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Salon Manager
Davilla’s Nails and Spa
Collierville, TN
12.2019 - 08.2023
- Oversaw daily salon operations to ensure efficient service, facility cleanliness, and sales.
- Managed cash flow, and business transactions.
- Trained new reception staff on procedures, enhancing overall operational efficiency and service quality.
- Ensured compliance with health regulations through diligent inspection of salon facilities and adherence to safety guidelines.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional service.
- Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
- Maintained accurate client records using salon management software for efficient data tracking.
- Developed engaging promotional materials to boost awareness of salon services and specials.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Seasonal Retail Worker
Hobby Lobby
Collierville, TN
2021 - 2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Developed promotional displays and merchandising strategies to drive product visibility and increase sales.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Checked pricing, applied discounts, and printed receipts to ring up customers.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Education
Certificate - Dental Assistant
Memphis Dental Assistant School
Memphis, TN09.2024
Diploma - Cosmetology
Tennessee College of Applied Technology
Memphis, TN10.2019
High School Diploma -
Northwest Prep Academy
Memphis, TN05.2018
Skills
- Detail-Oriented Mindset
- Skilled Collaborator
- Executive Communication
- Organizational Development
- Critical Thinking
- Reliability
Languages
• English
• Spanish
Timeline
Registered Dental Assistant
The Dental Connection
05.2025 - Current
Salon Manager
Davilla’s Nails and Spa
12.2019 - 08.2023
Seasonal Retail Worker
Hobby Lobby
2021 - 2022
Certificate - Dental Assistant
Memphis Dental Assistant School
Diploma - Cosmetology
Tennessee College of Applied Technology
High School Diploma -
Northwest Prep Academy