Heather Lee
Foley,US
Summary
An experienced and detail-oriented administrative professional with a strong background in executive-level support. Proficient in optimizing office operations and administrative processes, with excellent organizational, communication, and multitasking skills. Adept at working both independently and collaboratively in fast-paced environments, consistently exceeding expectations.
Overview
11
11
years of professional experience
Work History
Administrative Assistant to Park Operations
Tropic Falls at OWA/ The Park at OWA
10.2021 - 04.2024
- Maintained confidential files and provided comprehensive administrative support, including scheduling, agenda preparation, and record-keeping
- Created presentations and documents using Microsoft Office Suite, ensuring accuracy in data entry and database management
- Served as the primary contact for operational inquiries, managed office inventory, and processed mail
- Built and maintained professional relationships with vendors and external contacts, facilitating smooth operations
- Assisted executive management with informed decision-making through timely administrative support
- Organized expense reports, updated employee databases, and conducted research projects
- Coordinated travel arrangements and provided cross-coverage support for administrative personnel
- Operated office equipment, managed electronic mail systems, and maintained timekeeping and payroll records
- Adapted to new office technologies and ensured proper grammar and spelling in documents
Maintenance Administrative Assistant
Tropic Falls at OWA/ The Park at OWA
03.2016 - 01.2022
- Maintained confidential files and provided comprehensive administrative support, including scheduling, agenda preparation, and record-keeping
- Created presentations and documents using Microsoft Office Suite, ensuring accuracy in data entry and database management
- Served as the primary contact for operational inquiries, managed office inventory, and processed mail
- Built and maintained professional relationships with vendors and external contacts, facilitating smooth operations
- Assisted executive management with informed decision-making through timely administrative support
- Organized expense reports, updated employee databases, and conducted research projects
- Coordinated travel arrangements and provided cross-coverage support for administrative personnel
- Operated office equipment, managed electronic mail systems, and maintained timekeeping and payroll records
- Adapted to new office technologies and ensured proper grammar and spelling in documents
Construction Administrative Assistant
Foley Holdings LLC/ OWA Parks & Resorts
04.2014 - 03.2016
- Implemented streamlined document control procedures and developed systems for organizing and archiving essential documents
- Provided administrative support to the construction team, including scheduling, filing, and tracking project milestones
- Reviewed supplier invoices against purchase orders and created purchase orders for necessary supplies
- Managed vendor relationships, negotiated pricing agreements, and resolved discrepancies
- Participated in management meetings to discuss projects and address concerns
- Scheduled and confirmed appointments, managed office inventory, and processed mail
- Operated office equipment, maintained databases, and assisted with computer usage
- Coordinated travel arrangements and maintained timekeeping and payroll records
- Adapted to new office technologies and ensured proper grammar and spelling in documents
Front Receptionist and Administrative Assistant
Blue Collar Country/ Foley Holdings LLC
07.2013 - 04.2014
- Tracked inventory levels and ordered replacements, managed multiple tasks efficiently, and supported front desk operations
- Developed an organized filing system, performed clerical duties, and responded promptly to colleague requests
- Provided administrative support, maintained records, and assisted with special projects
- Delivered high-level customer service, handled multi-line phone systems, and maintained good communications
- Assisted with forms, answered inquiries, and managed office opening/closing procedures
- Reported facility issues, documented messages, and managed filing systems
- Scheduled appointments, assisted customers, and greeted visitors
- Resolved complaints, interacted with management, and prepared outgoing/incoming mail
- Maintained office equipment, prepared documents for meetings, and prepped rooms for events
- Processed memos, correspondence, and travel vouchers
Education
No Degree - Criminal Justice
01-2024
Skills
- Confidentiality and Data Protection
- Account Reconciliation
- Problem-solving Aptitude
- Reliability and Professionalism
- Information Security
- Inventory and Data Management
- Spreadsheet and Document Management
- Process Optimization and Paperwork Drafting
- Written and Verbal Communication
- Organizational Skills and Multitasking
- Expense Reporting and Budget Tracking
- Mail Handling and Filing
- Office Equipment Operation
- Teamwork and Collaboration
- Resourcefulness and Fast Learning
- AP/AR Proficiency
- Employee and Schedule Management
- Database Entry and Cloud-Based File Management
- Travel Administration and Order Placement
- Word Processing and Proofreading
- Active Listening and Professional Communication
- Multi-line Phone Proficiency
- Proficient in Microsoft Office Suite and iWork
- Experienced in Great Plains, UKG Pro, When 2 Work, ADP
- Skilled in ProPresenter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant to Park Operations - Tropic Falls at OWA/ The Park at OWA
10.2021 - 04.2024
Maintenance Administrative Assistant - Tropic Falls at OWA/ The Park at OWA
03.2016 - 01.2022
Construction Administrative Assistant - Foley Holdings LLC/ OWA Parks & Resorts
04.2014 - 03.2016
Front Receptionist and Administrative Assistant - Blue Collar Country/ Foley Holdings LLC
07.2013 - 04.2014
Jacksonville State University - No Degree, Criminal Justice
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