Summary
Overview
Work History
Education
Skills
Timeline
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Heaven El-Amin

Indianapolis,IN

Summary

4 Year Norman Brown Scholar at the Kelley School of Business. Experience in leadership, marketing, and sales and seeking opportunities to further broaden experience in various aspects of the business field.

Overview

2
2
years of professional experience

Work History

Task Associate

Ulta Beauty
11.2024 - Current
  • Restock and organize shelves and displays, ensuring products are readily available and correctly displayed according to visual merchandising guidelines
  • Assist with inventory management, receiving shipments, replenishing stock, and maintaining accurate product counts
  • Maintain store cleanliness and ensure backroom organization for efficient product access and store presentation
  • Process customer transactions accurately and efficiently, handled cash, credit, and returns, provided exceptional customer service, and maintained a clean and organized checkout area

Assistant Manager

Patriotic Fireworks
05.2023 - 07.2024
  • Supervised and managed a team of employees
  • Responsible for opening and closing the store
  • Oversaw the operation of registers, ensuring accurate cash handling, and conducting regular cash counts and reconciliation
  • Organized and maintained product displays

Member Services

IUPUI Campus Recreation
04.2023 - 05.2024
  • Greeted members and guests in a friendly and professional manner, ensuring a positive first impression, and fostering a welcoming environment.
  • Assisted with membership sales, providing information about membership benefits, promotions, and services to prospective members.
  • Answered phone calls and emails promptly and professionally, addressing inquiries, resolving issues, and providing excellent customer service.
  • Provided tours of facility to new members and prospects, highlighting key features and services to enhance their experience, and encourage sign-ups.

Education

Bachelor of Science - Business Management

Indiana University, Kelley School of Business
Indianapolis, IN
05.2026

Skills

  • Customer relations
  • Microsoft
  • Leadership
  • Social Media
  • Editing and proofreading

Timeline

Task Associate

Ulta Beauty
11.2024 - Current

Assistant Manager

Patriotic Fireworks
05.2023 - 07.2024

Member Services

IUPUI Campus Recreation
04.2023 - 05.2024

Bachelor of Science - Business Management

Indiana University, Kelley School of Business

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Heaven El-Amin