Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heaven Hoke

Owasso,OK

Summary

Dedicated student interested in applying excellent communication and interpersonal skills to a Receptionist role. Experienced in data entry and handling money. Can quickly adapt and build customer relationships. Looking to gain experience and launch career.

Overview

2
2
years of professional experience

Work History

Sales Associate

Bath and Body Work
Tulsa, OK
10.2023 - 12.2023
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Restaurant Hostess

Moms Diner
Collinsville, OK
08.2022 - 12.2022
  • Greeted customers and escorted them to their tables.
  • Provided menus and answered questions about menu items and specials.
  • Informed kitchen staff of any special orders or dietary restrictions.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Retail Sales Associate

Goodwill Industries Store & Donation Center
Owasso, OK
03.2022 - 05.2022
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.

Education

Some College (No Degree) - Health Sciences

Tulsa Technology Center - Owasso
Owasso, OK

Some College (No Degree) - Biology

Tulsa Community College
Tulsa, OK

Assisting in Phlebotomy - Medical Assisting

Tulsa Technology Center - Lemley
Tulsa, OK

Skills

  • Payment Processing
  • Service-Oriented
  • Listening Skills
  • Excellent Communication Skills
  • Client Service
  • Multi-Tasking Strength
  • Reliable and Punctual
  • Outgoing Personality

References

References available upon request.

Timeline

Sales Associate

Bath and Body Work
10.2023 - 12.2023

Restaurant Hostess

Moms Diner
08.2022 - 12.2022

Retail Sales Associate

Goodwill Industries Store & Donation Center
03.2022 - 05.2022

Some College (No Degree) - Health Sciences

Tulsa Technology Center - Owasso

Some College (No Degree) - Biology

Tulsa Community College

Assisting in Phlebotomy - Medical Assisting

Tulsa Technology Center - Lemley

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Heaven Hoke