Heaven Knighten
Phoenix,AZ
Summary
Proven track record in enhancing customer satisfaction and fostering inclusive environments, as demonstrated at Goodwill Of Central And Northern Arizona. Skilled in child supervision and teamwork, adept at problem-solving and boosting client loyalty through excellent communication and adaptability. Achieved significant improvements in operational efficiency and customer service quality.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Goodwill Of Central And Northern Arizona
03.2022 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Summer Camp Staff Member
Phoenix Parks and Recreations
06.2024 - Current
- Fostered a positive environment for campers by promoting inclusivity, respect, and enthusiasm in all interactions.
- Tailored instructional strategies according to individual learning styles of each camper to optimize skill acquisition during activity sessions.
- Managed logistics of daily camp operations such as attendance tracking, meal coordination, and equipment inventory to maintain smooth routines.
- Led groups of children safely through variety of camp activities.
Education
Bachelor of Science - Family And Human Development
Arizona State University
Tempe, AZ05.2028
Skills
- Child Supervision
- Environmental awareness
- Teamwork and Collaboration
- Problem-solving abilities
- Reliability
- Excellent Communication
- Adaptability and Flexibility
Timeline
Summer Camp Staff Member
Phoenix Parks and Recreations
06.2024 - Current
Retail Sales Associate
Goodwill Of Central And Northern Arizona
03.2022 - 06.2024
Bachelor of Science - Family And Human Development
Arizona State University
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