Heaven Purser
San Antonio,TX
Summary
Proven Beauty Advisor at H-E-B, adept in elevating customer satisfaction through expert skincare advice and trend insights. Excelled in organization, multitasking, and fostering team collaboration. Achieved significant sales growth by actively promoting events, demonstrating a blend of exceptional customer service and adaptability.
Overview
6
6
years of professional experience
Work History
Beauty Advisor
H-E-B
03.2020 - Current
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Actively promoted store events and promotions to encourage customer participation and drive sales growth.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
Sales Associate
Andy’s Frozen Custard
09.2019 - 03.2020
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided excellent customer service and maintaining a clean and comfortable store environment.
Party Host
Typhoon Texas Waterpark
05.2019 - 09.2019
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
- Planned parties according to customer specifications.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Education
Bachelor In Marketing - Digital Marketing
The University of Texas At San Antonio
San Antonio, TXAssociate Of General Studies - General Studies
Temple College
Temple, TX12.2023
Skills
- Customer Service
- Organization and Multitasking
- Team Collaboration
- Flexibility and Adaptability
Timeline
Beauty Advisor
H-E-B
03.2020 - Current
Sales Associate
Andy’s Frozen Custard
09.2019 - 03.2020
Party Host
Typhoon Texas Waterpark
05.2019 - 09.2019
Bachelor In Marketing - Digital Marketing
The University of Texas At San Antonio
Associate Of General Studies - General Studies
Temple College
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