Heaven Robinson
Manhattan New York,NY
Summary
I'm a versatile and creative professional with a diverse set of skills, i can adapt at working both independently and collaboratively. Thrives in environments that value innovative thinking and offers the flexibility to express a range of talents. A passion for creative solutions, excels in roles that require both autonomy and teamwork.
Overview
7
7
years of professional experience
Work History
Pencil Pre Employment Training
Pencil Team
03.2025 - Current
- Supported staff reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Makeup Artist
Shepora
08.2018 - Current
- Consult with clients to understand their needs and preferences
- Apply makeup for various events, like weddings or photoshoots
- Maintain an up-to-date knowledge of the latest makeup trends
- Ensure hygiene and sanitation of makeup tools and station
- Build a portfolio showcasing your work for potential clients
Editer
Barbizon Modeling School and Agency
07.2024 - 08.2025
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work.
- Enhanced publication quality by diligently proofreading and editing articles for grammar, spelling, and consistency.
- Kept up-to-date on industry trends and emerging topics to ensure the relevancy of published materials.
- Collaborated with writers to improve content structure and clarity, resulting in increased reader engagement.
Customer Service Representative
Chelsea Recreation Center
06.2022 - 08.2023
- Engage with potential customers to explain membership services and benefits
- Keep track of membership sign-ups and renewals
- Know the schedule of different services available to members
- Provide excellent customer service to maintain member satisfaction
- Meet sales targets and goals
Babysitter/Nanny
Babysitter/Nanny
08.2020 - 09.2022
- Oversees 5 children ages 1-7 during weekends, evenings, and school breaks
- Creates fun, engaging, and educational activities
- Ensures children safety and well-being
Education
Manhattan Business Academy
New York, NY04.2025
Skills
- Microsoft Office
- Time Management
- Public Speaking
- Retail sales
- Phone etiquette
- Negotiation
- Microsoft Excel
- Office experience
- Product demos
- Microsoft Word
Assessments
- Customer focus & orientation, Proficient, 04/01/24, Responding to customer situations with sensitivity
- Food service: Customer situations, Proficient, 04/01/24, Identifying and addressing customer needs in a food service setting
- Administrative assistant/receptionist, Proficient, 04/01/24, Using basic scheduling and organizational skills in an office setting
Timeline
Pencil Pre Employment Training
Pencil Team
03.2025 - Current
Editer
Barbizon Modeling School and Agency
07.2024 - 08.2025
Customer Service Representative
Chelsea Recreation Center
06.2022 - 08.2023
Babysitter/Nanny
Babysitter/Nanny
08.2020 - 09.2022
Makeup Artist
Shepora
08.2018 - Current
Manhattan Business Academy
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