Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

stefanie paparella

Warwick,RI
stefanie paparella

Summary

At TDI, I excelled as a Sr Employment and Training Interviewer, mastering data entry and showcasing unparalleled empathy. My adeptness in Microsoft Office and motivational skills significantly enhanced customer engagement and team leadership. Achieving a remarkable blend of technical proficiency and interpersonal excellence, I consistently exceeded performance benchmarks.

Overview

22
years of professional experience

Work History

TDI

Sr Employment and Training Interviewer
03.2003 - Current

Job overview

Customer service

Reindexing

Word

Exel

Fraud

Typist

Entering claims

1 on 1

Education

Community College of Rhode Island
Warwick, RI

Bachelor Of Business from Business

University Overview

Skills

  • Data entry
  • Interviewing clients
  • Data collection
  • Telephone etiquette
  • Meeting deadlines
  • Online research
  • Inbound and outbound calls
  • Motivational skills
  • Empathy display
  • Video interviews
  • Participant screening
  • Body language awareness
  • Following direction
  • Type training
  • Web-based scheduling
  • Typing and written communication
  • Problem-solving
  • Microsoft office
  • Customer service
  • Computer skills
  • Customer engagement
  • Team leadership
  • Phone and email etiquette
  • Application support
  • Teamwork
  • Teamwork and collaboration
  • Attention to detail
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Critical thinking
  • Verbal and written communication
  • Verbal communication
  • Computer proficiency
  • Scheduling appointments

Timeline

Sr Employment and Training Interviewer
TDI
03.2003 - Current
Community College of Rhode Island
Bachelor Of Business from Business

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stefanie paparella