Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Heaven Roebuck

Hull,GA

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

5
5
years of professional experience
1
1
Certification

Work History

911 Dispatcher

Hall County 911
04.2025 - 05.2025
  • Answered calls from automatic routing system and took basic information from callers.
  • Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
  • Relayed latest information to first responders via electronic means, telephone calls, and radio responses.

Retail Associate

Kirkland's Home
11.2024 - 04.2025
  • Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.
  • Provided customers with advice and assistance, paying special attention to their specific needs or desires.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Patient Care Technician, ICU

Piedmont Fayette
03.2022 - 07.2023
  • Coordinated patients' post-discharge treatment plans with physicians, and other nurses to ensure continuity of medical care.
  • Kept track of essential patient data and relayed it to healthcare staff to improve treatment planning and delivery.
  • Offered immediate assistance to assess needs and provide care in emergency and routine paging situations.

Retail Associate

Kirkland's Home
10.2020 - 01.2021
  • Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.
  • Provided customers with advice and assistance, paying special attention to their specific needs or desires.

Education

Nursing -

University of North Georgia
Dahlonega, GA

Skills

  • Critical thinking
  • Data entry
  • Multitasking and prioritization
  • Teamwork and collaboration

Certification

Certified Nurse Assistant (CNA)

Timeline

911 Dispatcher

Hall County 911
04.2025 - 05.2025

Retail Associate

Kirkland's Home
11.2024 - 04.2025

Patient Care Technician, ICU

Piedmont Fayette
03.2022 - 07.2023

Retail Associate

Kirkland's Home
10.2020 - 01.2021

Nursing -

University of North Georgia

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