Heaven Schumacher
Dakota Boys and Girls Ranch
Bismarck,ND
1
Certification
10
years of professional experience
Dedicated human services professional with experience in residential treatment case management and direct care as a Certified Nursing Assistant. Proven ability to coordinate treatment services, support discharge planning, engage families in the treatment process, and collaborate effectively with multidisciplinary teams. Skilled in providing compassionate client care, maintaining accurate documentation, supporting behavioral health needs, and promoting positive treatment outcomes through a person-centered approach.
Work History
Case Manager, LBSW
2 Years 10 Months- Conducted assessments to identify youth strengths, needs, and abilities to support individualized treatment planning.
- Developed individualized care plans that align with youth and family needs, goals, and identified areas of support.
- Engagement with Juvenile courts, probation officers, Human Service Zones, and Division of Juvenile Services
- Facilitated DBT-based therapeutic groups focused on emotional regulation, distress tolerance, mindfulness, and interpersonal effectiveness.
- Engaged in discharge planning by connecting youth and families with community resources and healthcare services.
- Created individualized discharge summaries highlighting treatment progress, discharge recommendations, and community supports.
- Led weekly interdisciplinary team meetings to discuss, review and modify treatment goals.
- Supported parent engagement by scheduling and coordinating visits.
- Maintained accurate, thorough, and timely documentation of youth, family, interdisciplinary team, community provider, and outside agency contacts.
- Facilitated new resident admissions.
Certified Nursing Assistant
7 Years 7 Months- Assisted residents with daily living activities and personal care needs.
- Collected and documented vital sign data to assist in resident care and monitoring.
- Maintained thorough and timely documentation of resident care.
- Trained and mentored new staff on resident care procedures and safety protocols.
- Fostered trusting relationships with residents and families through effective communication, empathy, and active listening.
- Actively participated in interdisciplinary meetings as a unit mentor to discuss resident care plan and assist in developing effective care strategies.
Education
Bachelor of Social Work - Social Work
Associate of Arts - General Studies
Skills
Case management
Discharge planning
Treatment Planning
Group therapy
Case documentation
Utilization review
Certification
- Licensed Bachelor Social Worker (LBSW)- August 18th, 2026
- Special Considerations for Supporting Neurodivergent youth Training - July 15th, 2026
- Understanding Neurodivergence within a Developmental Framework: Diagnosis and Symptoms Training - May 20th, 2026
- Behavioral Health & Children and Family Services Conference - September, 2026
Timeline
Case Manager, LBSW
Dakota Boys and Girls Ranch
12.2023 - CurrentRead More
Certified Nursing Assistant
Missouri Slope Lutheran Care Center
05.2016 - 12.2023Read More
Minot State University
Bachelor of Social Work from Social Work
Read More
Bismarck State College
Associate of Arts from General Studies
Read More