Heaven Simmons
Smyrna,GA
Summary
Dynamic General Manager with a proven track record at Little Caesars Pizza, excelling in operations management and team leadership. Enhanced brand visibility through successful promotional campaigns and optimized supply chain processes, achieving significant cost efficiencies. Skilled in problem resolution and fostering a collaborative team environment, ensuring high-quality service and customer satisfaction.
Overview
4
4
years of professional experience
Work History
General Manager
Little Caesars Pizza
Lawrenceville, GA
01.2025 - Current
- Oversaw daily operations to ensure high-quality food and customer service standards.
- Managed inventory levels and optimized supply chain processes for cost efficiency.
- Trained and mentored staff on operational procedures and customer engagement strategies.
- Implemented promotional campaigns to drive sales and enhance brand visibility in local markets.
- Established safety protocols to maintain compliance with health regulations and company policies.
Shift Manager
Pizza Hut
Lawrenceville, GA
01.2024 - 2026
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on food safety and operational procedures.
- Managed inventory levels to minimize waste and optimize supply chain efficiency.
- Implemented staffing schedules to maintain optimal coverage during peak hours.
Dispatcher
First Rate Freights
Marietta, GA
05.2022 - 2024
- Coordinated shipment schedules to optimize delivery routes and reduce delays.
- Monitored real-time tracking systems to ensure timely updates for drivers and clients.
- Communicated with drivers to provide support and resolve issues during transit.
- Assisted in training new dispatchers on operational procedures and software systems.
Education
High School Diploma -
Berkmar Highschool
Lawrenceville, GA05-2022
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Time management
Timeline
General Manager
Little Caesars Pizza
01.2025 - Current
Shift Manager
Pizza Hut
01.2024 - 2026
Dispatcher
First Rate Freights
05.2022 - 2024
High School Diploma -
Berkmar Highschool