Heaven Stegall
Indianapolis,IN
Summary
Eager to contribute to success through hard work, attention to detail and grit. Clear understanding of data, monthly goals and due dates. Able to problem solve independently. Organized and dependable. Successful at managing multiple priorities with a positive attitude. Personable Family Support dedicated to helping families find appropriate social services and relief. Strong communicator provides mediation services for families in mental, physical and financial distress. Committed to making sure families receive appropriate benefits and have access to community resources & personal development opportunities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Y.L.C.C. Manager
Excel Center Southeast
Indianapolis, IN
04.2024 - Current
- Built strong relationships with parents through open communication, resulting in increased trust and confidence in the daycare''s services.
- Collaborated with Y.L.C.C. Staff to design engaging daily activities that helped improve social, emotional, cognitive, and physical growth in children.
- Maintained a safe, nurturing environment for children through diligent monitoring of facilities and safety protocols.
- Improved daycare operations by implementing procedures & expectations.
- Supervised childcare workers and oversaw facility to meet requirements for education and safety
Family Support Specialist
Centerstone Of Indiana
Indianapolis, IN
04.2023 - 03.2024
- Developed and implemented individualized service plans for clients
- Assisted with the development of parenting skills and strategies for families
- Collaborated with community partners to ensure families received adequate resources
- Maintained detailed records of client interactions, progress, and outcomes
- Cultivated a safe environment where children could express themselves openly
- Educated parents on child development milestones and positive discipline techniques
- Conducted home visits to assess family dynamics and needs
- Facilitated support groups for parents and caregivers
Site Coordinator
Communities In Schools
11.2020 - 04.2023
- Worked on strategies to improve student learning and behavior along with parents and teacher
- Communicated with local business owners and community members to make resource use easier
- Worked with teachers, parents, office staff to insure a smooth transition for new students
- Organized school wide events such as mobile dentist, eye screening, and convocations
- Organized monthly meetings with school staff and support team
- Did monthly goal check-in with each student on my caseload to make sure they are on the right track to achieving their personal and educational goals
- Maintained saturation rate throughout the school year and always made data a priority after the kids
Sales Associates
Kohls Department Store
09.2016 - 12.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Contributed to event marketing, sales and brand promotion
- Logged, checked, and located merchandise using stock management systems
- Developed strong rapport with customers and created positive impression of business
- Trained new employees on customer service, money handling and organizing strategies
Hairstylist
Mona Lisa Day Spa
05.2019 - 05.2020
- Kept records of each client
- Answered phones, scheduled appointments and processed payments
- Recorded notes for future reference
- Planned ahead
- Time management
Education
State Cosmetology License - undefined
PJ's College of Cosmetology
Richmond, IN01.2018
Skills
- Outreach Activities
- Mentorship and Training
- Communication
- Time management
- Multi task
- Crisis communication - Youth Mental Health First Aid
- Volunteer Scheduling
- Parenting Education
- Client Advocacy
- Behavioral Support
- Assessments
Certification
Youth Mental Health First Aid . From The National Council For Mental Well-Being
Timeline
Y.L.C.C. Manager
Excel Center Southeast
04.2024 - Current
Family Support Specialist
Centerstone Of Indiana
04.2023 - 03.2024
Site Coordinator
Communities In Schools
11.2020 - 04.2023
Hairstylist
Mona Lisa Day Spa
05.2019 - 05.2020
Sales Associates
Kohls Department Store
09.2016 - 12.2021
State Cosmetology License - undefined
PJ's College of Cosmetology