Heaven Thomas
Richmond,UT
Summary
Certified Nursing Assistant with hands-on clinical experience in a nursing home setting and a background in management. Strong leadership and communication skills with the ability to stay organized and handle fast-paced environments. Passionate about providing quality care, especially to the elderly, and planning to further pursue a career in nursing. Reliable, hardworking, and committed to supporting both patients and team members.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail Sales Manager
Target
Mechanicsville, VA
08.2018 - Current
- Led sales team to achieve revenue goals through effective training and performance management.
- Developed and implemented merchandising strategies to enhance product visibility and customer engagement.
- Analyzed sales data to identify trends, optimize inventory levels, and improve stock turnover rates.
- Conducted regular performance reviews to assess team capabilities and facilitate professional development opportunities.
Education
Health Services Administration
Virginia Commonwealth University
Richmond, VA05.2026
Certificate - Nursing
Dominion Education Center
Richmond,VA04.2024
Skills
- Customer service
- Retail operations
- Sales expertise
- Upselling strategies
- Visual merchandising
- Healthcare ethics
Certification
- CNA - Certified Nurse Assistant
Timeline
Retail Sales Manager
Target
08.2018 - Current
Health Services Administration
Virginia Commonwealth University
Certificate - Nursing
Dominion Education Center