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Associate Principal Engineer

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 Seeking an opportunity with an organization where expertise in billing, accounts receivable, accounts payable, customer service, and collections contributes to increased profits. 

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Knowledgeable and dedicated customer service professional with extensive experience in Retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Customer Service Rep/Talent Acquisition: 10+years’ experience in customer service, with recent experience in TA providing dedicated support to staffing needs. Providing excellent communication and organizational skills which has led to the success of our HR/TA departments. Along with successful work in improving department efficiencies. My peers and leaders agree that I am a team player with excellent communication skills, high quality of work, driven and highly self-motivated. I take pride in my negotiating skills and business acumen and ability to work independently.

Personable and dedicated customer service representative with extensive experience in the industry. Solid team player with an upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Heaven Velasco

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