Heavenleigh Walker
Franklin,MA
Summary
Proven to excel in high-pressure environments, I enhanced customer satisfaction at Foxy Lady by leveraging strong multitasking abilities and exceptional customer service skills. My expertise in safe food handling and knack for resolving complaints ensured a welcoming dining experience, showcasing my commitment to hospitality excellence without compromising service quality.
Overview
4
4
years of professional experience
Work History
Waitress
Foxy Lady
01.2021 - 12.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Bachelor of Science - Communication Disorders
University of Massachusetts, Amherst
Amherst, MA05-2018
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cash handling
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Food running
Timeline
Waitress
Foxy Lady
01.2021 - 12.2024
Bachelor of Science - Communication Disorders
University of Massachusetts, Amherst
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