Heavenly Washington
Houston
Summary
Dynamic professional with a proven track record as a Short Term Rental Host at Heavenly Homes, excelling in problem resolution and guest relations. Skilled in booking systems and exceptional communication, I foster positive experiences/stays and maintain high standards, consistently earning positive feedback through effective collaboration and time management.
Overview
4
4
years of professional experience
Work History
Short Term Rental Host
Heavenly Homes
Houston
05.2025 - Current
- Maintained an organized system for tracking bookings, payments, cancellations, reviews.
- Performed regular inspections prior to guest arrivals to ensure safety and cleanliness standards were met.
- Organized and maintained a clean, safe, and inviting environment for guests to enjoy their trip.
- Resolved customer service issues quickly and professionally when they arose.
Tennis Coach
Britton Christian Church
Oklahoma City
05.2022 - 08.2025
- Led group coaching sessions and conducted one-on-one training to maximize player development
- Developed and maintained strong relationships with players and their families, fostering trust and loyalty
- Coordinated and supervised team practices and matches, emphasizing effective communication and collaboration
Server
Pappasito's Cantina
Houston
09.2024 - 05.2025
- Managed multiple tasks simultaneously while maintaining a high level of professionalism and efficiency
- Collaborated with team members to create a positive work environment focused on delivering excellent customer service
- Consistently earned XX% positive feedback ratings by establishing rapport with patrons and providing friendly, responsive service
Education
Bachelor's degree - Management Information Systems
Texas Southern University
Houston, TX12.2025
Skills
- Problem resolution
- Booking systems
- Exceptional communication
- Guest relations
- Experience with C and Java
- Team collaboration
- Time management
Timeline
Short Term Rental Host
Heavenly Homes
05.2025 - Current
Server
Pappasito's Cantina
09.2024 - 05.2025
Tennis Coach
Britton Christian Church
05.2022 - 08.2025
Bachelor's degree - Management Information Systems
Texas Southern University