Heavyn Seils
New Port Richey,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Harp pediatric dentistry
Palm Harbor, FL
02.2024 - Current
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Protected patients rights by maintaining confidentiality of personal and financial information.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Received incoming calls and coordinated with staff to fulfill patient requests.
- Created and managed digital and physical filing systems for records, correspondence, and other material.
- Responded to customer inquiries via phone, email, and in person.
- Provided administrative support such as filing documents, photocopying and scanning materials.
Customer Service Advocate
Target
11.2023 - 01.2024
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Developed comprehensive knowledge of company products and services to provide accurate information to customers.
- Maintained a positive work environment, fostering team collaboration and continuous improvement.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Sales Representative
NTHERM
09.2023 - 10.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Engaged in friendly conversation with customer to better uncover individual needs.
Food Runner /Table Busser
Chili's Bar And Grill
03.2023 - 09.2023
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Ensured timely refilling of beverages and removal of used dishes, enhancing the overall dining experience for guests.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
- Cleared tables immediately after guests left in preparation for next party.
Daycare Assistant Teacher
Sugar Plum Academy
03.2023 - 05.2023
- Enhanced learning environment by creating and implementing age-appropriate lesson plans and activities.
- Boosted children''s social skills development through group play, interactive games, and role-playing activities.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
Restaurant Hostess / Food Runner
Chili's Bar And Grill
07.2022 - 03.2023
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Cashier
Winn Dixie Grocery Store
07.2021 - 07.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Crew Member
McDonald's
10.2020 - 06.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
Anclote High School
Holiday, FL06.2022
No Degree - Associates of Arts
St. Petersburg College
Palm Harbor, FLSkills
- Multitasking Abilities
- Effective Communication
- Decision Making
- Team Collaboration
- Attention to detail
- Positive attitude
- Interpersonal Skills
- Time Management
- Customer service
- Returns processing
- Product Restocking
- Cash Handling
- Written and verbal communication
- Office organization
- Problem solving
- Relationship building
- Scheduling appointments
- Basic math
- Self motivation
Certification
- CPR certified
- First aid certified
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Harp pediatric dentistry
02.2024 - Current
Customer Service Advocate
Target
11.2023 - 01.2024
Sales Representative
NTHERM
09.2023 - 10.2023
Food Runner /Table Busser
Chili's Bar And Grill
03.2023 - 09.2023
Daycare Assistant Teacher
Sugar Plum Academy
03.2023 - 05.2023
Restaurant Hostess / Food Runner
Chili's Bar And Grill
07.2022 - 03.2023
Cashier
Winn Dixie Grocery Store
07.2021 - 07.2022
Crew Member
McDonald's
10.2020 - 06.2021
High School Diploma -
Anclote High School
No Degree - Associates of Arts
St. Petersburg College