Jovani Jimenez Romero
Haverstraw
Summary
Detail-oriented Asset Protection Specialist with a strong focus on customer service and security compliance. Proven ability to analyze trends and implement effective loss prevention strategies, resulting in reduced inventory shrinkage.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Tapan Zee Hotel
West Park, NY
11.2018 - 05.2019
- Greeted and assisted guests with check-in and check-out procedures.
- Managed phone inquiries
- Coordinated room bookings and maintained reservation systems for accuracy.
- Provided information on hotel services, local attractions, and amenities to enhance guest experience.
- Processed payments and maintained accurate financial records at front desk.
Sales Associate
VR Drome
West Nyack, NY
11.2019 - 06.2021
- Demonstrated adaptability by effectively managing responsibilities in both solo and team-oriented contexts.
- Identified and rectified any malfunctions affecting display and user experience to ensure operational continuity.
- Provided product knowledge training to new associates, supporting their onboarding process and development.
Sales Associate
Yankee Candle
West Nyack, NY
10.2020 - 06.2021
- Assisted customers in selecting products, enhancing their shopping experience and promoting brand loyalty.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
Smoothie Barista
Top Notch Nutrition
Congers, NY
07.2021 - 09.2022
- Prepared and blended smoothies according to customer preferences and dietary requirements.
- Maintained cleanliness and organization of workstation, ensuring compliance with health standards.
- Enhanced visual appeal of the smoothie bar area through regular cleaning, attractive displays, and inviting ambience creation.
- Created the concept and design for all of the menus and displays used at the store
Fulfillment Associate
Target
West Nyack, NY
09.2022 - 01.2023
- Trained and mentored new team members on fulfillment procedures and safety protocols.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Target Security Specialist
Target
West Nyack, NY
01.2023 - 03.2024
- Monitor and analyze security footage to identify suspicious activities.
- Conduct thorough investigations of theft incidents and develop actionable reports.
- Collaborate with store teams to implement loss prevention strategies effectively.
- Train and mentor staff on security protocols and emergency response procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Asset Protection Specialist
Target
Spring Valley, NY
03.2023 - Current
- Monitored security systems to prevent theft and loss, ensuring asset protection compliance.
- Collaborated with law enforcement during investigations to support theft recovery efforts.
- Conducted detailed audits of inventory, identifying discrepancies and implementing corrective actions.
- Trained staff on loss prevention techniques and best practices to enhance overall security awareness.
- Analyzed incident reports to identify trends and develop proactive strategies for risk reduction.
- Developed and maintained effective communication channels with management regarding security concerns and updates.
- Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
- Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
Education
High School Diploma -
North Rockland High School
Thiells, NY06.2021
Associate of Arts - Art
Rockland Community College
Suffern, NY05.2023
Bachelor of Science - Computer Science
Baruch College
New York, NYBachelor of Science - Computer Science & Information Security
John Jay College of Criminal Justice
New York, NY05.2028
Skills
- Customer Service
- Team Leadership
- Problem-solving abilities
- Multitasking Abilities
- Organizational skills
- Trend Analysis
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Asset Protection Specialist
Target
03.2023 - Current
Target Security Specialist
Target
01.2023 - 03.2024
Fulfillment Associate
Target
09.2022 - 01.2023
Smoothie Barista
Top Notch Nutrition
07.2021 - 09.2022
Sales Associate
Yankee Candle
10.2020 - 06.2021
Sales Associate
VR Drome
11.2019 - 06.2021
Front Desk Receptionist
Tapan Zee Hotel
11.2018 - 05.2019
High School Diploma -
North Rockland High School
Associate of Arts - Art
Rockland Community College
Bachelor of Science - Computer Science
Baruch College
Bachelor of Science - Computer Science & Information Security
John Jay College of Criminal Justice