Heba Almasalmeh
hartford
Summary
Compassionate and dedicated individual with hands-on experience assisting patients in a hospital setting, eager to pursue a career in healthcare. During my volunteer work at the hospital, I directly supported patients by helping with their basic needs, ensuring comfort, and assisting healthcare staff with daily tasks. With a background in customer service roles such as a Library Assistant, Sandwich Artist, and Warehouse Associate, I have developed strong communication skills, attention to detail, and the ability to thrive in fast-paced environments. Ready to apply my skills in patient care and contribute to enhancing the patient experience in a healthcare setting.
Overview
3
3
years of professional experience
Work History
Library Assistant
Hartford Public Library
07.2023 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
Sandwich Artist
Subway
05.2022 - 01.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prepared and presented food in compliance with health and safety guidelines.
Fulfillment Center Warehouse Associate
Amazon
11.2021 - 09.2022
- Organized inventory to ensure accurate stock levels and efficient retrieval.
- Loaded and unloaded shipments for maintaining workflow efficiency.
- Improved warehouse operations by effectively managing inventory levels.
- Improved order accuracy by verifying shipments against packing lists.
Education
Bachelor of Arts - Cognitive Science
University of Connecticut
10 Prospect St, Hartford, CT 0610305-2026
Capital Community College
950 Main St, Hartford, CT 0610306-2023
High School Diploma -
Hartford Public High School
55 Forest St, Hartford, CT 0610506-2020
Skills
- Customer relationship management
- Problem-solving
- Attention to detail
- Data entry
- Critical thinking
- Adaptable and flexible
- Document scanning
- Problem-solving
VOLUNTEER EXPERIENCE
Tutor
• Hartford Public Library
• 2023 - Present
• Saint Francis Hospital • 2019 - 2020
Timeline
Library Assistant
Hartford Public Library
07.2023 - Current
Sandwich Artist
Subway
05.2022 - 01.2023
Fulfillment Center Warehouse Associate
Amazon
11.2021 - 09.2022
Bachelor of Arts - Cognitive Science
University of Connecticut
Capital Community College
High School Diploma -
Hartford Public High School
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