HEBLY NARVAEZ SANCHEZ

• Customer service and resolution of queries or incidents.
• Support in decision-making and problem solving.
• Preparation and updating of databases and records.
Organisation of administrative documentation in physical and computer media, preserving its integrity and confidentiality.
• Coordination and communication with other departments.
• Control and monitoring of payments and collections of the company.
• Supplier management and negotiation of commercial conditions.
• Preparation and monitoring of budgets and invoices.
• Maintenance and updating of computer systems and applications.
• Compliance with regulations and applicable legislation in administrative management.
• Planning and control of expenses and income of the company.
• Preparation of monthly and annual reports and economic closings.
• Participation in the preparation of strategic and budgetary plans.

• Coordination and supervision of administrative activities of the team.
• Planning, coordination, execution and control of billing and portfolio processes.
• Regular communication with customers and resolution of incidents.
• Allocation and management of budgets for the different projects and areas of the company.