Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nia Campbell

Nia Campbell

Supervisor
Brentwood,NY

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

6
6
years of professional experience

Work History

Supervisor

Whole Food Market
07.2024 - Current
  • Oversaw daily operations of the department, ensuring well ordered workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Customer Service Representative

Whole Food Market
09.2023 - 07.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times
  • Resolved customer complaints with empathy and concern resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Managed stressful situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Assistant Manager

Fine Fare Supermarket
06.2022 - 08.2023


  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed strong working relationships with staff, fostering a positive work environment.

Pricing Associate

Fine Fare Supermarket
11.2019 - 08.2022
  • Managed timely and effective replacement of damaged or missing products.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Picked and packed online order items.
  • Checked product levels and recommended new purchases.
  • Kept work areas neat, clean and free from debris.

Education

Associate of Science - Business Administration And Management

Suffolk County Community College
Brentwood, NY
06.2024

High School Diploma -

Penn Foster Career School
Scranton, PA
12.2021

Skills

  • Training
  • Cash Counting Machine Operations
  • POS Systems Operations
  • Market Pricing
  • Effective Customer Communication
  • Analytical thinking
  • Staff supervision

Timeline

Supervisor

Whole Food Market
07.2024 - Current

Customer Service Representative

Whole Food Market
09.2023 - 07.2024

Assistant Manager

Fine Fare Supermarket
06.2022 - 08.2023

Pricing Associate

Fine Fare Supermarket
11.2019 - 08.2022

Associate of Science - Business Administration And Management

Suffolk County Community College

High School Diploma -

Penn Foster Career School

Similar Profiles

CREATE PROFILE