Alexis Ragas
Gastonia,NC
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
CaroMont Regional Medical Center
Gastonia, NC
07.2022 - Current
- Supervised food service operations to ensure quality and efficiency
- Staff Training & Onboarding
- Employee Mentoring & Discipline
- Trained and onboarded staff to ensure smooth integration and operational effectiveness
- Mentored employees to enhance skills and maintained disciplinary standards
- Led team scheduling to optimize coverage and meet patient service needs
- Kitchen Sanitation & Food Safety (ServSafe Certified)
- Ensured compliance with health and safety regulations in food service
- Utilized Microsoft Office and computer systems for efficient data management
Manager
Elior North America
Conroe, TX
08.2022 - 05.2025
- Oversaw kitchen staff in a fast-paced, casual dining environment
- Hired, trained, motivated and evaluated team members to maximize productivity levels.
- Trained new team members in kitchen procedures, safety protocols, and company standards.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Managed kitchen staff in fast-paced, casual dining environment to ensure operational efficiency.
- Monitored food production costs to ensure profit margins were maintained.
- Recruited, trained, and evaluated team members to enhance productivity.
Supervisor
Western State Hospital
Lakewood, WA
08.2018 - 07.2022
- Trained new team members on kitchen procedures, safety protocols, and company standards to ensure operational consistency.
- Maintained high sanitation standards through rigorous cleaning protocols and strict adherence to health regulations, promoting a safe dining environment.
- Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
- Trained new team members in kitchen procedures, safety protocols, and company standards.
- Oversaw kitchen staff in fast-paced, casual dining environment to maintain workflow and service quality.
Assistant Manager
BBQ Pete's
Lakewood, WA
08.2021 - 05.2022
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Collaborated with management to support various aspects of business operations.
- Minimized downtime and streamlined quality control procedures, contributing to increased profitability and productivity.
- Learned about my other teammates' work tasks to train as a backup.
Dishwasher/Lead
Tacoma Nursing and Rehabilitation Center
Tacoma, WA
12.2015 - 01.2021
- Maintained organized kitchen areas by removing trash and ensuring supplies were readily available for staff.
- Supervised daily opening and closing tasks, ensuring proper setup and breakdown of the dining area and kitchen equipment.
- Kept dishes, utensils, and glassware clean and rotated, following safety standards set by state regulations.
- Ensured cleanliness of dishes, utensils, and glassware while adhering to state safety standards for food service.
- Supervised daily opening and closing tasks, facilitating efficient setup and breakdown of dining area and kitchen equipment.
- Maintained kitchen areas by removing trash and organizing supplies.
Education
Diploma -
Lakes High School
Lakewood, WA05.2014
Skills
- Staff training
- Budget management
- Food Cost Management
- Safety compliance
- Vendor and Supplier Relations
- Scheduling and Labor Optimization
- Performance Metrics and Reporting
- Staff training and supervision
- Operational Efficiency
- Team management
- Training
- Client relations
Certification
- Food Service Handler Card
- SERV safe Certification
- CPR Certified
Timeline
Manager
Elior North America
08.2022 - 05.2025
Supervisor
CaroMont Regional Medical Center
07.2022 - Current
Assistant Manager
BBQ Pete's
08.2021 - 05.2022
Supervisor
Western State Hospital
08.2018 - 07.2022
Dishwasher/Lead
Tacoma Nursing and Rehabilitation Center
12.2015 - 01.2021
Diploma -
Lakes High School