Summary
Overview
Work History
Education
Skills
References
Timeline
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Hector Acevedo

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

2
2
years of professional experience

Work History

Team Member

Papa Johns
05.2023 - 10.2023
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained to be well versed in multiple roles to be able to switch whenever we were short staffed.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Cashier

Food Lion
10.2022 - 03.2023
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Provided assistance with customers who only spoke spanish to ensure great customer experience.

Summer Camp Counselor

Boys And Girls Club
06.2021 - 08.2022
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
  • Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
  • Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
  • Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
  • Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
  • Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
  • Supported children by actively listening and offering encouragement.

Education

High School Diploma -

Hugh M Cummings High School
Burlington, NC
06.2023

Skills

  • Equipment Operation
  • Cash Handling
  • Complaint Resolution
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving
  • Product Knowledge
  • Fluent in Spanish
  • Training and Mentoring
  • Flexible Schedule
  • Positive Attitude
  • Computer Skills

References

References available upon request.

Timeline

Team Member

Papa Johns
05.2023 - 10.2023

Cashier

Food Lion
10.2022 - 03.2023

Summer Camp Counselor

Boys And Girls Club
06.2021 - 08.2022

High School Diploma -

Hugh M Cummings High School

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Hector Acevedo