Summary
Overview
Work History
Skills
Leadership Experience
Timeline
Generic

Hector Acosta

Oceanside

Summary

Experienced restaurant manager and supervisor with over 15 years in the restaurant industry. Skilled in leading teams, training staff, and ensuring great customer service. Knowledgeable in food and bar service, conflict resolution, and daily operations.

Overview

16
16
years of professional experience

Work History

Manager / Supervisor and Server

Casa de Bandini
06.2009 - 12.2024
  • Managed / Supervisor and Server 30 to 40 staff members at any given time by assigning tasks, and ensuring that both restaurant and customer standards are met
  • Reference - Diana Martinez Manager, Ingrid Loreto Banquet Supervisor, Gilbert Gastelum GM

Manager and Supervisor

Casa Guadalajara
02.2024 - 04.2024
  • Reference - Fred Night GM, Jesus Palacios Manager

Manager and Supervisor

Casa Sol y Mar
09.2017 - 03.2019
  • Reference - Alex Carrillo Manager, Julie Bell GM

Skills

  • Alcohol service
  • Food service
  • Beverage service
  • Wine knowledge
  • Craft beer knowledge
  • Cocktail preparation

Leadership Experience

  • Swiftly and successfully resolve conflicts resulting in customer satisfaction 100% of the time.
  • Greeted new and returning customers and developed relationships resulting in customer loyalty.
  • Formally trained new hires on menu items, computer systems, company standards, and customer service expectations.

Timeline

Manager and Supervisor

Casa Guadalajara
02.2024 - 04.2024

Manager and Supervisor

Casa Sol y Mar
09.2017 - 03.2019

Manager / Supervisor and Server

Casa de Bandini
06.2009 - 12.2024

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Hector Acosta