As an individual I'm looking to better myself and my future by staying motivated, learning new skills. I can be a great teammate and leader, learn things quickly and be punctual and reliable.
Overview
7
7
years of professional experience
Work History
Customer Service Representative Intern
Charter Spectrum
El Paso, TX
01.2024 - Current
Resolve technical issues, enhancing customer satisfaction and retention.
Collaborate with team to improve service delivery and feedback.
Apply problem-solving skills for efficient issue resolution.
Tire Technician
Discount Tire
El Paso, US
09.2023 - 01.2025
Maximized efficiency by coordinating changing and rotating of tires
Dismounted, mounted, and repaired tires according to manufacturer specifications
Inflated tires to prescribed PSI per load requirements to optimize tire safety
Rotated, mounted and balanced tires on cars, trucks, and vans
Overnight Stocker
Walmart
El Paso, US
04.2021 - 01.2024
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
Removed all boxes and related trash from sales floor and processed through compactors
Inspected floor displays, noted missing items, and immediately replenished merchandise
Assisted customers by finding items quickly to boost store satisfaction rates
Produce Associate
Walmart
El Paso, US
04.2021 - 01.2023
Assisted customers with price checking fruits and vegetables and finding requested items in department
Pleasantly greeted customers and provided prompt and courteous service
HVAC Technician
3.4.5 Heating and Cooling
El Paso
06.2019 - 07.2022
Performed emergency repairs on HVAC systems to restore heating and cooling services in critical situations.
Assembled sheet metal pieces into ductwork sections using rivets or screws as needed.
Coordinated with contractors and construction teams on new installations and major repair projects.
Installed heating, air conditioning and ventilation equipment and tested for proper operation.
Troubleshot complex control circuits involving relays, transformers and switches.
Cleaned evaporator coils, condensate drains and blower wheels to maintain optimal efficiency of the unit.