Hector Arredondo
Santa Paula
Summary
Accomplished Manager with a proven track record at Nautilus Fitness Center, enhancing customer satisfaction and boosting profits through effective team leadership and time management. Skilled in decision-making and customer service, demonstrated by a history of resolving disputes and fostering repeat business. Expert in maintaining professional relationships and motivating teams to achieve and exceed objectives.
Overview
13
13
years of professional experience
Work History
Manager
Nautilus Fitness Center
2017.01 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Sales Associate
Bunnin Chevrolet
2023.09 - 2024.08
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
Bartender
Limon Y Sal
2019.02 - 2022.06
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Assistant Manager
Mountain View Golf Course
2011.09 - 2017.01
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
BBQ Pit Apprentice
Men of Mesquite Catering
2012.01 - 2016.12
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Education
High School Diploma -
Renaissance High School
Santa Paula, CA06.2013
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Bunnin Chevrolet
2023.09 - 2024.08
Bartender
Limon Y Sal
2019.02 - 2022.06
Manager
Nautilus Fitness Center
2017.01 - Current
BBQ Pit Apprentice
Men of Mesquite Catering
2012.01 - 2016.12
Bartender/Assistant Manager
Mountain View Golf Course
2011.09 - 2017.01
High School Diploma -
Renaissance High School