Hector Ayala
Richland Hills
Summary
Dynamic Operations Coordinator with a proven track record at Walter’s Hospitality, excelling in inventory management and team leadership. Enhanced service delivery through streamlined processes and effective scheduling, resulting in improved guest satisfaction. Skilled in training management and fostering teamwork, driving operational excellence in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Operations Coordinator
Walter’s Hospitality
09.2023 - Current
- Coordinated daily operations to ensure efficient service delivery and guest satisfaction.
- Managed scheduling for staff, optimizing coverage during peak periods.
- Assisted in implementing new inventory management systems, enhancing tracking accuracy.
- Developed standard operating procedures to streamline workflow processes across departments.
Truck Driver
SiteOne
05.2023 - 06.2024
- Operated commercial vehicles to deliver materials efficiently and safely to job sites.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with DOT regulations.
- Maintained accurate delivery logs and reports to track shipments and routes.
- Collaborated with warehouse teams to load and unload materials, optimizing delivery schedules.
Retail Manager
Walmart
02.2021 - 04.2023
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new team members on customer service standards and product knowledge.
- Managed inventory levels, conducted stock audits, and minimized shrinkage through effective loss prevention strategies.
- Implemented promotional displays to enhance visual merchandising and drive sales performance.
Education
Bachelor of Science - Civil Engineering
Instituto Tecnológico De Durango
Durango, Mexico01.2019
Skills
- Operations management
- Food and beverage operations
- Banquet operations
- Hospitality management
- Hospitality service
- Inventory management
- Scheduling
- Route planning
- Team management
- Team leadership
- Teamwork
- Supply ordering
- Scheduling management
- Training management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Coordinator
Walter’s Hospitality
09.2023 - Current
Truck Driver
SiteOne
05.2023 - 06.2024
Retail Manager
Walmart
02.2021 - 04.2023
Bachelor of Science - Civil Engineering
Instituto Tecnológico De Durango