Summary
Overview
Work History
Education
Skills
Timeline
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HECTOR COLON

Mulberry,FL

Summary

Seasoned operations leader with a proven track record in Amazon's logistics network, demonstrating expertise in both On The Road (OTR) and Under The Roof (UTR) operations. Skilled in managing large teams, optimizing processes, and driving performance improvements across complex delivery systems. Excels in fostering strong relationships with Delivery Service Partners (DSPs) and implementing data-driven strategies to enhance key performance metrics. Demonstrates a commitment to safety, compliance, and continuous improvement while effectively collaborating with cross-functional teams. Adept at analyzing complex information, presenting clear solutions, and developing talent within the organization. Combines strategic thinking with hands-on operational experience to deliver consistent results in high-pressure environments.

Overview

16
16
years of professional experience

Work History

UTR Leadership, DTP7 and DTP9

AMAZON
01.2024 - Current
  • Lead the implementation of the Unified Transportation Repository (UTR) across multiple sites to enhance data management and analytics
  • Develop and execute strategies to improve transportation network efficiency
  • Collaborate with cross-functional teams to drive data-driven decision-making
  • Manage 100-130 Amazon Associates across multiple shifts, overseeing inbound dock and sortation operations
  • Implement safety protocols and process improvements to enhance operational efficiency
  • Conduct daily stand-up meetings and performance reviews to align teams with business goals

AMZL OTR Leadership, DTP1 and DTP7

AMAZON
01.2019 - 01.2024
  • Led over-the-road transportation operations for DTP1 and DTP7, managing a team of 5-7 On Road Area Managers (ORAMs) and 200-250 Delivery Associates across multiple DSPs
  • Maintained relationships with 10-15 DSP owners, ensuring alignment with Amazon’s operational standards and fostering collaboration
  • Implemented critical processes such as DA license verification and parking flow management
  • Conducted regular DA Roundtables to gather feedback, drive process improvements, and enhance operational performance
  • Analyzed KPIs and implemented strategies to improve on-time delivery rates and customer satisfaction
  • Ensured compliance with safety standards and Amazon policies across OTR operations
  • Collaborated with UTR teams to optimize handoffs between in-station and on-road processes
  • Partnered with DSPs to achieve key performance metrics: Enhanced Engine Off Compliance (EOC), Improved overall Scorecard performance, Reduced Concession rates, Optimized Load Area Turnover (LAT)
  • Promoted Tier 3 to L4: Thomas Shaffer (DFL7), Jaleel Veira, Tiffany Lewis, and Daniyal Rehman
  • Promoted L4 to L5: Erica Davidson and Jasmine Banchs (DTP7)
  • Supported Carter’s development and promotion from AM to L6 (DJX2)
  • Built trust with DSPs by clearing gaps in OTR operations (e.g., WST payments, supplemental vehicles, OTD performance) and hosting bi-monthly in-person roundtable lunches
  • Took ownership of tasks regardless of scope, ensuring the successful execution of all responsibilities
  • Implemented route planning strategies, resulting in consistent improvement in delivery performance metrics

Field Transportation Lead

AMAZON
01.2016 - 01.2019
  • Successfully launched the TPA1 Transportation Team
  • Maintained operational excellence with a
  • Trained associates on standards and requirements, including hostler operations, with over 50% of the team certified
  • Reduced late departures through innovative process improvements
  • Mentored team members, resulting in three Tier III to Level IV promotions
  • Delivered comprehensive training on Sesame, FMC, and SSP for Prime Air at KTPA

Inbound Process Assistant (PA) Lead

AMAZON
01.2014 - 01.2016
  • Strategically planned staffing to meet productivity goals while maintaining high-quality standards
  • Initiated processes to improve efficiency and reduce quality errors
  • Led pallet dock problem-solving initiatives and Gemba meetings to address operational challenges
  • Coordinated activities to ensure excellent customer experience

Back-up Process Assistant (PA) Lead

AMAZON
01.2009 - 01.2014
  • Enforced Amazon’s operational standards and principles
  • Contributed to safety and operational excellence initiatives
  • Identified and resolved safety hazards within the Fulfillment Center (FC)
  • Provided cross-departmental support during peak periods and as needed

Education

High School Diploma -

William Penn Senior High School
York
01.2008

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
    Lotus Notes
    Windows operating system

Timeline

UTR Leadership, DTP7 and DTP9

AMAZON
01.2024 - Current

AMZL OTR Leadership, DTP1 and DTP7

AMAZON
01.2019 - 01.2024

Field Transportation Lead

AMAZON
01.2016 - 01.2019

Inbound Process Assistant (PA) Lead

AMAZON
01.2014 - 01.2016

Back-up Process Assistant (PA) Lead

AMAZON
01.2009 - 01.2014

High School Diploma -

William Penn Senior High School

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HECTOR COLON