Nicholas Armstrong
Phx,,Az,
Summary
Experienced in protecting citizens and enforcing laws in a variety of settings. Proven ability to manage large-scale projects and maintain a professional demeanor in all types of situations. Holds a Bachelor's degree in Criminal Justice/Social Work and is accredited in both firearms and crisis negotiation. Achieved higher academics in Social work.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Truck Driver/Senior Fleet Manager
sharp inc
Phxv, AZ
02.2018 - Current
- Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Loaded, balanced and secured product to safely transport goods.
- Performed loading and offloading of trucks, utilizing pallet jacks and forklifts.
- Measured temperature of haul and refrigerated area of truck.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Observed all driving regulations and safety procedures, maintaining excellent safe driving record.
- Inspected, serviced and maintained equipment on daily basis to achieve long-lasting performance.
- Operated tractor-trailer combination in urban, suburban and rural environments and in all types of weather conditions.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Exceeded specific team goals, partnering with staff to share and implement best practices.
- Aided senior leadership during executive decision-making process, generating daily logistics and productivity records.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
- Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
Social Work Intern
Rio Salado behavior health
Phoenix , AZ
05.2016 - 05.2019
- Attended meetings, training, conferences and seminars to advance professional knowledge.
- Administered conflict resolution strategies to help families resolve disputes.
- Liaised with Social Workers to complete home evaluations and wellness visits.
- Facilitated client adjustment by provided counseling and crisis intervention during new diagnosis or extended hospital stays.
- Organized and secured case records and reports to maintain confidentiality of client treatment
- Leveraged case management tools and referrals to link clients to community resources.
- Collaborated with social workers to perform home assessments and unscheduled wellness visits.
- Conducted client interviews to gather information and update case records.
- Offered community resources and referrals to support client basic needs.
- Completed admission packets and developed treatments plans to facilitate intake pre-screening process under direction of Social Worker.
- Partnered with Social Workers to develop coping mechanisms and behavioral therapy methods.
- Served as client advocate and promoted ideas that aligned with client best interest.
- Maintained client best interest and safety by mediating family conflict under facility supervision.
- Assisted with identifying substance abuse programs to treat clients with addiction.
- Provided individual and group counseling sessions for clients.
- Developed treatment plans to address identified issues.
- Conducted home visits to assess family dynamics and provide resources as needed.
- Attended court hearings with clients to advocate on their behalf.
- Collaborated with other professionals such as therapists and medical personnel to coordinate services for clients.
- Observed client interactions in order to evaluate progress toward goals set forth in treatment plans.
- Participated in regular team meetings to discuss cases, review progress notes, and strategize interventions.
- Participated in community outreach programs to raise awareness of social services.
- Participated in multidisciplinary team meetings to discuss client progress and updates.
- Developed and led workshops on life skills, coping strategies, and community resources.
- Facilitated group therapy sessions for clients with similar challenges.
- Organized and compiled socio-psychiatric case histories to facilitate accurate diagnoses.
Federal Police Officer
Department Of Defence
Barstow, CA
07.2012 - 06.2014
- GS-5 step1 40-50 hrs week Salary$ 47,000 USD Duties.
- Responding to calls concerning felonies, emergencies, traffic accidents, drug charges, altercations and misdemeanors under Federal, State, local and tribal laws; investigates, apprehends, arrests, and detains all persons charged with violation.
- Monitored surveillance operations to detect criminal activity.
- Participated in training exercises related to active shooter situations and hostage rescue scenarios.
- Used defined research procedures to identify and resolve issues.
- Interviewed witnesses or suspects to obtain intelligence on illegal activities.
- Partnered with other law enforcement agencies to target violent drug offenders in local communities.
- Conducted background checks and security assessments for sensitive positions and clearances.
- Managed case files and documentation, ensuring accuracy and confidentiality.
- Implemented measures to protect witnesses and victims associated with criminal cases.
- Developed intelligence networks to support information gathering and sharing objectives.
- Prepared detailed reports and presentations on investigation findings for law enforcement and judicial entities.
- Utilized advanced surveillance techniques to monitor suspects and gather evidence.
- Engaged in continuous professional development to stay abreast of emerging trends and techniques in law enforcement.
- Testified in court as an expert witness, presenting evidence and supporting prosecution efforts.
- Coordinated with legal teams to ensure compliance with laws and regulations during investigations.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Wrote detailed arrest and accident reports.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Testified in court at criminal hearings and trials as to scenes observed, evidence collected and previous incidents.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Responding to and/or investigating complaints of minor to complex incidents, patrolling the installation via motorized vehicles, walking, or bicycling.
- Gathering and analyzing facts, taking statements; performing traffic law enforcement; performing law enforcement duties at fixed posts such as entry and exit gates throughout the installation.
- Implementing antiterrorism/force protection measures; writing technical descriptive documents/reports and performing other law enforcement duties as assigned.
- Provided knowledge of laws and regulations, law enforcement operations, practices, and techniques and involved responsibility for maintaining order and protecting life and property.
- Responding to emergency calls, complaints and other calls for service during the watch.
- Subdues and disarms those who are doing violence to other persons, assists the injured, and administers first aid.
- Gather and analyzes facts, seizes and protects evidence; takes statements, advises violators of rights, make diagrams, interviews witnesses and determines whether facts warrant apprehension/detention or lesser action.
- Results/ Accomplishments/ Achievements Assisted my supervisors with preparations for court and ongoing investigations That occurred on federal property Established strong cultural and diverse relations with local law enforcement agencies.
- Utilized imperative interpersonal communication skills to establish relations with the community.
- Coordinated security operations, including equipment and personnel to protect employees and property.
- Investigated crimes, claims of suspicious activity on property and on indivisual by interviewing witnesses and overseeing .
- Delivered consistent strategic and tactical leadership to assigned teams.
- Developed and implemented programs to safeguard assets.
- Completed weekly and monthly reports summarizing activities.
- Recommended policies, procedures and strategic goals to meet agency requirements.
- Prepared legal documentation for court action.
- Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
- Ran background checks of individuals to obtain data on character, financial status and personal history.
- Strengthened traceability, developing organization systems for criminal prosecutory case logs, records, reports and agendas.
- Delivered maximum levels of accuracy when conducting stationary and mobile surveillance on investigatory individuals.
- Interviewed subjects, targets and witnesses for information verification and corroboration.
- Mitigated risk, accurately analyzing and evaluating criminal information while processing crime scenes.
- Reported results of investigations with written observations and photographs, and produced final reports.
- Conducted debriefings for arrested subjects to obtain information pertinent to investigations.
- Built effective working relationships with law enforcement professionals, resulting in improvements in different types of surveillance and case investigations.
- Patrolled grounds to maintain safety and detect unauthorized people or vehicles.
- Detected emergency situations using speacialized equipment through keen listening and close observation to respond appropriately to alarms.
- Conducted investigations into serious and organized crime activities.
- Interviewed witnesses and suspects in order to obtain information relevant to criminal cases.
- Provided security for high-profile individuals, events, and locations.
- Enforced federal laws relating to narcotics, firearms, terrorism, money laundering, and immigration violations.
- Assessed potential threats to public safety and national security.
- Responded to emergency calls from the public regarding criminal activity or suspicious behavior.
- Prepared detailed reports of investigations and arrests for submission in court proceedings.
- Participated in community policing initiatives such as neighborhood watch programs.
- Developed strategies with other law enforcement agencies for the prevention of crime.
- Evaluated evidence collected at crime scenes including fingerprints, DNA samples, documents, weapons, drugs.
- Attended court hearings to testify as an expert witness on behalf of the prosecution.
- Engaged with local schools and organizations to educate citizens about safety measures.
- Maintained updated records of all arrests made by members of the department.
- Created and filed reports to document investigative activities.
- Coordinated security operations, equipment and personnel to protect employees and property.
- Investigated suspected and alleged criminal violations of laws to determine if evidence warrants prosecution.
- Canvassed crime areas to help generate leads.
- Worked closely with local law enforcement to investigate crime scenes and collect evidence.
- Gathered and prepared evidence to prosecute major violators of drug laws.
- Interviewed witnesses, suspects, and informants to gather essential details for investigations.
- Collaborated with local, state, federal, and international law enforcement agencies to share intelligence and coordinate actions.
- Attained staff feedback to deliver information to superiors for corrective action.
Youth Transition Coordinator
S.T.A.R
Phoenix, AZ
07.2010 - 06.2012
- Stand together and recover) Salary $36,000 Duties The primary functions of my job position is to empower adults diagnosed with mental illness living within the Maricopa County by providing non-clinical peer run support services to promote personal recovery through socialization, education and self-advocating.
- Nicholas J.
- Armstrong Page 2 of 7 Created programs to enable the youth to become more independent Assisted the youth with activities to boost self confidence to become more social Participated in peer run groups that were formed to give direct support and education on specific topics that related to the youth i.e.
- Hygiene, communication skills and prioritizing.
- Identified key sources of information that could be helpful to patients, families and other individuals.
- Assisted patients using various skills, including interpersonal communication, bounderies settings and leadership courses
- Helped individuals address disabilities and put together career plans.
- Monitored and assisted both occupational and physical therapists during treatments.
- Prepared patients for self-management and decision-making responsibilities.
- Established long and short-term goals for therapeutic services to encourage patient progress.
OWNER TRUCKING COMPANY
Armstrong Expedited Freight
Phoenix, AZ
08.2008 - 04.2010
- Salary$ 32000 USD Duties The primary purpose of this role is to provide technical Air...
- In all aspects related to the ocean freight activity, including planning, reporting, ..
- Warehouse liaison, driver co-ordination and will also be responsible for freight that is also coming through air terminals.
- Delivered freight and recycled goods Adequately maintained records of cargo, delivery logs, cargo, billing statements, and maintenance reports Verified contents of delivery vehicle according to load schematics Partnered with city programs and official to ensure 100% compliance Obeyed all traffic, safety laws and transportation procedures Navigated using written and geographical directions and proficiently read maps Results/ Accomplishments/ Achievements Help establish a family owned business Developed new quality standards for better quality performance Utilized modern teaching methods such as Marine Corps Leadership, mission accomplishment and troop welfare.
- Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
- Set pricing structures according to market analytics and emerging trends.
- Maintained records for [Type] production, inventory, income, and expenses.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Developed business and marketing plans and prepared monthly financial reports.
- Negotiated and secured financing to advance [Type] projects.
- Trained, managed and motivated employees to promote professional skill development.
Federal Security Officer
Nicholas J. Armstrong, Quest Intelligence Federal Contracted Security
Mesa, AZ
05.2006 - 06.2008
- Salary $ 45,500 year (45 hours/week) Ashby Webb (602) 573- 4614 you can contact this supervisor Duties Responsible for the suppression of criminal activity and behaviors Worked with diverse populations and cultures to maintain, encourage and deploy order Responded to alert alarms and analyzed situations for danger Participated in foot patrols to monitor activity in various building including US Immigration, FBI, and Social Security Conducted searches as needed following policy and procedure as outlined Accurately completed paperwork to include specific times, dates and relevant information to share with other law enforcement agencies and providers Properly adhered to relevant laws, guidelines, and policies to protect and serve as appropriate Provided proper surveillance and response and prepared to escalate when necessary to prevent occurrences Results/ Accomplishments/ Achievements Assisted Shift supervisors and managers on more effective contingency plan for training and duties on federal property Trained each security officer how to effectively detain and conduct thoroughly vehicles and personal searches.
- Conducted detailed inspections of personnel, vehicles and cargo entering a federal facility.
- Issued security badges to authorized personnel.
- Monitored surveillance systems to detect any suspicious activity.
- Maintained proper documentation of all security activities.
- Interacted with visitors to ensure compliance with security regulations.
- Performed regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents involving unauthorized access or other violations of security protocol.
- Ensured that all entrances were properly secured throughout the shift.
- Verified credentials of individuals seeking entry into secure areas.
- Provided training on security procedures for new employees and contractors.
- Assisted in developing and implementing new security policies and protocols.
- Inspected fire extinguishers, alarm systems, locks, cameras, and other security-related equipment regularly for proper functioning.
- Collaborated with law enforcement agencies in investigations related to criminal activity onsite.
- Coordinated with supervisors regarding necessary repairs or replacements of malfunctioning equipment.
- Adhered to strict confidentiality guidelines when handling sensitive information.
- Supervised subordinate staff members during assigned shifts.
- Reported any unusual occurrences or discrepancies immediately to management.
- Developed and maintained positive relationships with tenants, guests, and coworkers.
- Analyzed data from various sources such as incident reports or surveillance footage.
- Enforced safety rules among personnel working within the facility's perimeter.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
Infantry/ Lav Crewman
Unites States Marine Corp
Twenty-nine Palms, Twenty-nine Palms, US, US
04.2001 - 05.2005
- Salary $ 20,000 year (60 hours/week) Gysgt Rebel (760) 830- 6013 allowed to contact, Salary: 20,000.00 USD Pe r YearHours per week: 60 Light Armored Vehicle Crewman/Infantryman Nicholas J.
- Armstrong Page 4 of 7 Duties as a Personal security detachment and infantryman with the Division jump team for General Natonski .Provided base security and regular patrols in Fallujah, Ramadi, Heat and all other hostile cities throughout the Al An bar province The type of Patrols the detail I was participated in consisted of cordon knocks, and searches of suspected insurgent’s strongholds (houses, buildings, warehouses, oversized transport vehicles).
- Conducted preliminary investigation utilizing a Working Dog to search out illegal narcotics, explosive devices, and apprehend and take into custody suspected violators associated with any crime that may have been committed.
- Responsible for the communication with adjacent units to coordinate the arrest of hostile insurgents and the confiscation of illegal fire arms and improvised explosive devices.
- Assigned to the quick reaction force that would deploy off base to provide security to other units that had received fire or were hit with an IED.
- Received special training on apprehending and searching personnel.
- Set up and maintain perimeters for an over watch position and vehicle search points.
- As vehicle commander and gunner for the division commander, my team was instrumental in the arrest and guarding of up to fifty(50) detainees at a time while providing site security while they where getting processed and interrogated.
- With a translator we would interact with the public and help defuse conflicts in a public environment with regard to public safety.
- Provided route reconnaissance to ensure safety for the rest of the battalion while driving through cities with heavy insurgent activity.
- Facilitated training of said marines to include drills, combat patrols, map interpretation training, and navigation of all terrains Assisted with procedural understanding of drills Served as communication liaison for Marine Units and Battalion Commanders Disseminated and implemented security plans Navigated battle grounds for safest and most effective routing of troops to complete orders Hand selected to provide security for Major General Practiced compliance in all tactical operations to ensure the safety of platoon Detained and arrested suspects that where wanted for questioning Conducted mounted and dismounted patrols in hostile environments.
Education
Bachelor of Science - Criminal Justice/Social Work
Arizona State University
Phoenix, AZSkills
- Windows XP Operating System, Microsoft Office
- 2003 & 2007 (PowerPoint, Word, Outlook), WordPerfect 9 word processing, Lotus Notes (e-
- Mail), Printshop Deluxe, Printmaster; I am adept at using the Internet to conduct research I
- Can type approximately 45 words per minute
- Arts, Quality
- Billing, Quick
- Interpersonal communication, Read
- Communication skills, Reporting
- Excellent communication, Research
- Oral, Routing
- CA, Safety
- Conflict management, Schematics
- CPR, Conversational Spanish
- Credit, Supervisor
- Dec 2, Teaching
- Delivery, Translator
- Driving, Transportation
- E-, Type
- Mail, Word processing
- English, WordPerfect 9
- First Aid, Written
- Interpretation
- Law enforcement
- Leadership
- Lotus Notes
- Mediation
- Excel
- Microsoft Office
- Outlook
- PowerPoint
- Windows XP
- Word
- Natural
- Navigation
- Operating System
- Personnel
- Policies
- Printshop
- Printmaster
- Promotion
Affiliations
- Active volunteer for congressman Galago office
- Member, Alumni Association Arizona State University
Accomplishments
- Citizenship: U.S.A.
- Veteran’s preference: 10% rated at 30% or more compensation for service connected disability Reinstatement eligibility: (Yes RE1A), Was handpicked to provide personal security for Major General Natonski and SGT Major Bell School of Infantry 09/2001LAV crewman course 10/2001 S.E.R.E.
- School (search evade resist and escape school)Combat life savers program 04/2002Marine Corps.
- Martial arts Instructor "green belt" 02/2004NBC training 05/2004 Nicholas J.
- Armstrong, Certifications:, Nicholas J.
- Armstrong Page 6 of 7 At the vet center my job was to help the clinical therapist with their intake assessments and help the Vietnam veterans that came in for services with general paperwork and answer questions that the Volunteer/Community Service & Awards: Volunteered at the Veteran Administration Recreational therapy facility.
- My job was to essentially provide the veterans with a comfortable enviorment that’s amenable to their disability, also to help faciltate activitys and meetings at the Veteran Administration Feburary/ 06-08: Supervisor Julie Efforn (602) 277 5551ext 7761.
Certification
2005 Combat Lifesaving Course (40 hours, Twenty-nine Palms CA) Job-Related, Dec 2 2011-2013 Heart Savers CPR certification South mountain Community College Dec 2 2011-2014 First Aid Emergency Care certification south mountain Community College Job-Related Skills Language Spoken Written Read English Advanced Advanced Advanced
Timeline
Truck Driver/Senior Fleet Manager
sharp inc
02.2018 - Current
Social Work Intern
Rio Salado behavior health
05.2016 - 05.2019
Federal Police Officer
Department Of Defence
07.2012 - 06.2014
Youth Transition Coordinator
S.T.A.R
07.2010 - 06.2012
OWNER TRUCKING COMPANY
Armstrong Expedited Freight
08.2008 - 04.2010
Federal Security Officer
Nicholas J. Armstrong, Quest Intelligence Federal Contracted Security
05.2006 - 06.2008
Infantry/ Lav Crewman
Unites States Marine Corp
04.2001 - 05.2005
Bachelor of Science - Criminal Justice/Social Work
Arizona State University