Hector Condis
Miami,FL
Summary
Hardworking technician demonstrating abilities in inspecting sites, mixing chemicals and analyzing problems. Effectively determine property needs and ideal strategies for removing pests. Promoting customer-centered, service skills, and continual route growth with sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Expert in upselling and resolving customer concerns.
Overview
13
13
years of professional experience
Work History
Commercial Pest Control Technician
Kairos Pest Control
Coral Gables, FL
03.2023 - Current
- Expanded skillset through participation in industry-related workshops, seminars, and training programs to stay current with best practices for pest management techniques.
- Streamlined daily operations with efficient route planning that reduced travel time between appointments while still ensuring punctual arrival at all job sites.
- Educated clients on proactive measures they can take to prevent future infestations, leading to decreased recurrence rates.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
Commercial Route Manager
Orkin
Doral, FL
04.2019 - 01.2023
- Enhanced customer satisfaction by resolving service issues promptly and professionally.
- Monitored daily operations and routes to resolve issues and drive operational effectiveness.
- Planned, distributed, monitored and followed up on daily route assignments to service customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
E-4 WEAPONS TEAM LEADER
U.S Army National Guard/ Reserves
02.2013 - 02.2019
- Proficient in all military tactics and movements
- Training fellow team soldiers to react properly to stressful situations and be physically and mentally prepared for all circumstances
- Knowledgeable with multiple weapon systems and training soldiers to maneuver weapons with high level expertise.
EXECUTIVE PROTECTION OFFICER
SPECIALIZED INVESTIGATIONS CONSULTANTS
10.2017 - 01.2018
- Security consulting for the aftermath of Hurricane Maria in Puerto Rico
- Escorting civilians and notable government personnel
- Ensuring the safety of all team personnel and equipment under our care
- Working surveillance alongside local law enforcement officials to ensure safeguard to the company.
GENERATOR TECHNICIAN
MTS Power Products
10.2011 - 09.2017
- In charge of manufacturing all electrical components for generators
- Programing all electrical controllers to work in sync with the generators as well as instructing and teaching other personnel how to properly use all equipment
- Supervising all employees creating transfer switches, controllers, programming and completing tasks on time.
Education
ASSOCIATES IN ARTS DEGREE -
Miami Dade College
Miami, FL07.2013
Skills
- High level stress operations management
- Leadership/ Management
- Appointment Scheduling
- Pest management solutions
- Service Sales
- Time tracking
- Service planning
- Customer Education
- Residential and commerical Sales
Awards
- Army Achievement Medal (2nd Award)
- Army Good Conduct Medal
- National Defense Service Medal
- Global War on Terrorism Expeditionary Medal
- Global War on Terrorism Service Medal
- Army Service Ribbon
- Overseas Service Ribbon
- French Desert Commando (Survival Course)
Timeline
Commercial Pest Control Technician
Kairos Pest Control
03.2023 - Current
Commercial Route Manager
Orkin
04.2019 - 01.2023
EXECUTIVE PROTECTION OFFICER
SPECIALIZED INVESTIGATIONS CONSULTANTS
10.2017 - 01.2018
E-4 WEAPONS TEAM LEADER
U.S Army National Guard/ Reserves
02.2013 - 02.2019
GENERATOR TECHNICIAN
MTS Power Products
10.2011 - 09.2017
ASSOCIATES IN ARTS DEGREE -
Miami Dade College