KATIE BARKER
West Jordan
Summary
Driven to obtain a position in a stable work environment with growth and potential.
Overview
10
10
years of professional experience
Work History
Commercial Pest Control Technician
Thorn pest solutions
Pleasant Grove
09.2024 - Current
- Utilized personal protective equipment (PPE) to ensure safety during pest control applications.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
- Applied insecticides as necessary to eliminate existing pest problems or prevent future infestations.
- Followed local, state, and federal regulations regarding the safe handling and application of pesticides.
- Disposed of dead pests according to local laws and regulations.
- Conducted follow-up inspections after treatments to ensure effectiveness of methods employed.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
- Attended workshops and seminars hosted by employer to keep current on methods regarding pest control.
- Educated clients on pests and methods of removal.
- Installed baits, traps, dusts, aerosols, and other pest control materials in residential and commercial locations.
- Regularly checked equipment for functionality before use on each job site.
- Worked independently to manage daily schedules and route planning efficiently.
- Completed day-to-day duties accurately and efficiently.
Pest Control Technician
Hawx Pest Control
Madison
05.2024 - 08.2024
- Determined maintenance services costs, noting details in client reports.
- Researched new developments in the field of pest control technology in order to provide more efficient services.
- Utilized appropriate protective gear and equipment during application.
- Applied chemical and non-chemical treatments safely to control and eliminate pests, including rodents, insects, and termites.
- Ensured that all pest control treatments were carried out in accordance with company policies and quality standards.
- Provided detailed reports to clients detailing the services performed, findings, and recommendations for future prevention.
- Educated clients on preventative measures and the importance of sanitation to reduce future pest problems.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
Front Desk Supervisor
Holiday Inn Express
Newport Beach
09.2019 - 05.2024
- Monitored office supply needs with consistent inventory checks and requisition approvals
- Communicated with housekeeping and maintenance staff to report guest problems
- Answered questions in person and by phone or email regarding services, rooms and hotel amenities
- Added incidental charges to rooms and settled bills through credit card or cash transactions
- Collected payments and record data pertaining to funds and expenditures
- Trained staff members
- Interviewed and hired applicants
- Covering night audit
- Audited daily guest ledger of hotel to verify and balance entries
- Reviewed accounts and charges with guests during check out process
- Performed bookkeeping activities, such as balancing accounts and conducting nightly audits
- Confirmed relevant guest information and payment methods to prevent fraud
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Conducted routine inspections of incoming materials to check quality and compliance with established product specifications
Front Desk Receptionist
Hilton
Santa Ana
05.2019 - 09.2019
Calendar Clerk
WINN LAW FIRM
Fullerton
01.2019 - 05.2019
Service Representative
La Fitness
Orange
11.2018 - 01.2019
Front Desk Agent
Great Wolf Lodge
Garden Grove
03.2016 - 01.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Updated customer accounts with add-on room charges, including minibar use and room service bills
- Quickly answered calls and routed to proper guest or department
- Interacted kindly with guests, offering assistance and support
- Answered customer questions about transportation, restaurants and entertainment
- Resolved guest issues with creative solutions, escalating major concerns to management
- Used computer and database systems to verify information, process purchases and make notes
- Utilized extensive knowledge of rates, packages and special promotions to drive sales
- Reviewed accounts and charges with guests during check out process
- Answered inquiries pertaining to hotel services, guest registration and travel directions, and made recommendations regarding shopping, dining and entertainment
- Contacted housekeeping or maintenance staff when guests reported problems
- Advised housekeeping staff when rooms had been vacated and were ready for cleaning
Private Swim Instructor
Aqua Duks Swim School
Anaheim
03.2015 - 03.2016
- Taught students how to swim in shallow and deep water and tread water
- Promoted continued safety by communicating policies and procedures for pool and whirlpool
- Maintained equipment inventories and select, store and issue equipment as needed
- Taught proper breathing techniques used during physical exertion
- Observed participants and informed them of corrective measures necessary for skill improvement
- Accommodated different levels of fitness
- Monitored participants' progress and adapted programs as needed
Education
High School Diploma -
El Dorado High School
Placentia, CA01.2014
Skills
- Microsoft
- Time management
- Good communication
- Customer service
- Communication skills
- Inventory management
- Problem solving
- Conflict resolution
- Detail orientation
- Complaint resolution
- Positive and professional
- High-energy attitude
- Pesticide application
- Safety compliance
- Customer education
- Inspection reporting
- Clean driving record
- Dedicated and driven
- Effective team management
- Dependable and reliable
- Adaptable
Timeline
Commercial Pest Control Technician
Thorn pest solutions
09.2024 - Current
Pest Control Technician
Hawx Pest Control
05.2024 - 08.2024
Front Desk Supervisor
Holiday Inn Express
09.2019 - 05.2024
Front Desk Receptionist
Hilton
05.2019 - 09.2019
Calendar Clerk
WINN LAW FIRM
01.2019 - 05.2019
Service Representative
La Fitness
11.2018 - 01.2019
Front Desk Agent
Great Wolf Lodge
03.2016 - 01.2019
Private Swim Instructor
Aqua Duks Swim School
03.2015 - 03.2016
High School Diploma -
El Dorado High School