Hector Gonzalez
Modesto,CA
Summary
Hardworking employee enthusiastic about learning the PG&E field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.
Overview
7
7
years of professional experience
Work History
Driver Assistant Supervisor
In-N-Out Burger
05.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee performance and coached and trained to improve weak areas.
- Worked with management team to implement proper division of responsibilities.
Delivery Driver
In-N-Out Burger
03.2020 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Developed strong customer base through efficient and reliable service.
- Immediately addressed problems with customers to promote speedy resolution.
Class A Warehouse Worker
In-N-Out Burger
09.2019 - Current
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 90 pounds.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assembled pallets and crates for secure transportation of materials.
- Performed general housekeeping and cleaning tasks.
- Rotated and docked 30 tractor/trailers to get loaded per night
Tomato Truck Driver
The Morning Star Trucking Company
07.2019 - 09.2019
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Dropped and hooked trailers and changed configuration of equipment.
Store Associate
In-N-Out Burger
08.2017 - 07.2019
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Prepared food orders, cooking on grill and operating fry station.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
Package Handler
UPS
10.2018 - 02.2019
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
Package Handler
UPS
10.2017 - 02.2018
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
Package Handler
Amazon
01.2017 - 08.2017
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
Tile Setter Helper
Tribute Tile & Stone
05.2016 - 12.2016
- Spread grout between tile joints, removed excess materials and smoothed finishes for professional look.
- Cut and prepared tiles for installation following precise measurements and job specifications.
- Maintained safe, clean and organized work environment.
- Helped complete skilled work by coordinating needed supplies and equipment based on specific job requirements.
- Finalized installations with sealing agents and smooth lines of caulk.
- Readied surfaces for smooth installations by removing damaged materials and correcting minor imperfections.
Education
No Degree - General Studies
Modesto Junior College
Modesto, CAHigh School Diploma -
Fred C. Beyer High School
Modesto, CA05.2015
Skills
- Employee Motivation
- Issue Resolution
- Equipment Efficiency
- Safety
- Time Management
- Advanced Planning
Working on Acquiring a private pilots license
I have always had a slight interest in aviation but, it was not until this year that I wanted to take it into something more. I am at the beginning stages of studying and currently working on the ground school portion.
Timeline
Driver Assistant Supervisor
In-N-Out Burger
05.2022 - Current
Delivery Driver
In-N-Out Burger
03.2020 - Current
Class A Warehouse Worker
In-N-Out Burger
09.2019 - Current
Tomato Truck Driver
The Morning Star Trucking Company
07.2019 - 09.2019
Package Handler
UPS
10.2018 - 02.2019
Package Handler
UPS
10.2017 - 02.2018
Store Associate
In-N-Out Burger
08.2017 - 07.2019
Package Handler
Amazon
01.2017 - 08.2017
Tile Setter Helper
Tribute Tile & Stone
05.2016 - 12.2016
No Degree - General Studies
Modesto Junior College
High School Diploma -
Fred C. Beyer High School
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