Hector Gonzalez
El Paso,TX
Summary
Social media moderator experienced in different types of work and looking for better opportunities, fast and cooperative learning
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server/Bartender
Twisted Fork Restaurant
03.2026 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery and quality standards.
- Managed tables efficiently, optimizing guest experience and satisfaction.
- Assisted in training new servers on menu items and restaurant protocols.
- Prepared and served a wide variety of beverages, ensuring quality standards.
- Managed customer orders efficiently during peak hours to enhance service speed.
Electric Apprentice
M5 Energy company (plains third party)
01.2025 - 04.2026
- setting Specialize in pressure testing transmitters
- Grounding motors for oil lacks
- Set up satellites for communications between stations and the control center room.
- Assist programmers in set up for satellites.
- Assisted in monitoring and maintaining energy production systems for optimal performance.
Social Media Content Moderator
Teleperformance
07.2022 - 03.2026
- Analyze social media content to ensure compliance with community guidelines and regulations.
- Identify and remove inappropriate or harmful content to maintain a safe online environment.
- Utilize strong knowledge of computer systems and software to efficiently perform moderation tasks.
- Adapt quickly to new software tools and platforms to effectively carry out moderation duties.
- Reviewed and assessed user-generated content for compliance with community guidelines.
Groundman and Construction of Sub Station
Primoris
09.2024 - 01.2026
- Construction of buildings and electric plants around Texas including grounding and high voltage circuits
- Use and control of heavy-duty machines for construction
- Accessibility and liability for different projects around the state
- Adaptability to extreme weather and work conditions
- Collaborated with team members to execute landscaping projects within established timelines.
Maintenance and Supply Management
Military Hospital, Fort Bliss
04.2021 - 07.2021
- Managed maintenance and supply operations to ensure the hospital's functionality.
- Implemented inventory tracking systems to promptly identify shortages and address issues.
- Collaborated with team members to streamline processes and improve product availability.
Stocker
Walmart
08.2020 - 04.2021
- Unloaded products from incoming trucks manually and with a forklift.
- Located and moved products within the warehouse for storage or shipment.
- Utilized stacking, wrapping, and sorting techniques to organize products efficiently.
- Supported supply analysts in determining optimal locations for fulfillment centers to enhance distribution efficiency.
- Assisted in maintaining inventory accuracy through regular stock checks and organization.
Cook and Team Leader
Burger King
02.2020 - 05.2020
- Reviewed recipes to ensure accuracy and consistency in meal preparation.
- Assembled, combined, and cooked ingredients according to established standards.
- Maintained a clean and sanitary kitchen environment to meet health and safety regulations.
- Provided leadership to the team, coordinating tasks and optimizing workflow.
Part-time Event Staff
Whelan Event Staffing Services
05.2020 - 01.2020
- Parking Lot Patrol: Ensured safety and orderliness in parking areas during events.
- Perimeter Protection: Monitored and secured event perimeters to prevent unauthorized access.
- Wanders/Magnetometer: Conducted security screenings using metal detectors.
- Bag Checkers: Inspected bags for prohibited items, ensuring event security.
- Suite Security: Provided security services in VIP areas to maintain a safe environment.
- Locker Room Security: Ensured the security and integrity of locker room facilities.
- Field Security: Maintained security in outdoor event spaces to safeguard attendees.
Education
High school degree -
El Paso Community College
El Paso, TXSkills
- Computer Skills
- Communication
- Ability to Work Under Pressure
- Problem-solving
- Time management
- Customer service
- Attention to detail
- Teamwork and collaboration
Languages
English
Spanish
Timeline
Server/Bartender
Twisted Fork Restaurant
03.2026 - Current
Electric Apprentice
M5 Energy company (plains third party)
01.2025 - 04.2026
Groundman and Construction of Sub Station
Primoris
09.2024 - 01.2026
Social Media Content Moderator
Teleperformance
07.2022 - 03.2026
Maintenance and Supply Management
Military Hospital, Fort Bliss
04.2021 - 07.2021
Stocker
Walmart
08.2020 - 04.2021
Part-time Event Staff
Whelan Event Staffing Services
05.2020 - 01.2020
Cook and Team Leader
Burger King
02.2020 - 05.2020
High school degree -
El Paso Community College