Hector Guerrero
Beer Industry
Los Angeles,CA
Summary
Dependable and driven beertender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drink orders. Excellent relationship-builder and multitasker always ready to support team needs. Great at making new connections and retaining new and regular customers.
Overview
7
7
years of professional experience
Work History
Beertender
Frogtown Brewery
Los Angeles, CA
08.2017 - Current
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Set up bar for operation, obtained cash bank and stocked all glasses and towels behind bar.
- Stocked, sanitized and cleaned bathrooms and customer areas before, during and after opening.
- Kept both alcoholic and non-alcoholic beverages well-stocked and organized in to-go fridge to meet expected demands.
- Washed glassware, bussed tables and removed garbage to keep customer areas fresh and clean.
Barista
Starbucks
Los Angeles, CA
12.2014 - 01.2018
- Recommended products based on solid understanding of individual customer needs and preferences.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Memorized recipes for a plethora of specialty coffee beverages and seasonal offerings.
- Maintained a clean and presentable lobby and work area.
- Learned cash management and distributed tips to all baristas.
- Received stock every week and stored it in appropriate places easily accessible to baristas while on a time crunch.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Cleaned counters, machines, utensils and seating areas daily.
Education
No Degree - Communications
Los Angeles City College
Los Angeles, CASkills
Changing beer kegs
Timeline
Beertender
Frogtown Brewery
08.2017 - Current
Barista
Starbucks
12.2014 - 01.2018
No Degree - Communications
Los Angeles City College
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