Hector Maradiaga
Simi Valley,CA
Summary
Results-driven Sales Associate with over 5 years of experience in customer service and sales. Proven track record of exceeding sales targets by providing exceptional customer service and building strong client relationships. Skilled in product knowledge, upselling techniques, and closing sales. Excellent communication and interpersonal skills, with a passion for connecting with customers to drive business growth. Seeking to leverage my expertise to contribute to a dynamic sales team.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Calvin Klein
08.2023 - Current
- Dynamic retail sales associate with over three years of experience in delivering exceptional customer service.
- Provided a positive shopping experience by listening to customer needs, and providing tailored product recommendations.
- Top associate in 2024, with a 96% success rate of signing customers to our loyalty program.
Fulfillment Specialist
Target
10.2021 - Current
- Experts in operations, processes, and efficiency who enable a consistent experience for our guests by ensuring that guests get what they want, when they want it, and how they want it.
- Collaborated with team members to foster a positive work environment, ensuring seamless operations, and high morale.
- Assisted in the training of new fulfillment associates, sharing best practices, and offering support as needed.
Sales Associate
H&M
05.2021 - 09.2021
- Achieved daily sales goals by promoting promotions, upselling products, and signing customers up for our loyalty program.
- Boosted store sales through targeted upselling techniques, contributing to a noticeable increase in daily revenue.
Sales Representative
The Tax Defense Group
01.2020 - 05.2020
- Managed 100+ daily inbound and outbound calls to promote tax resolution services, and assist clients with tax return preparation.
- Streamlined client onboarding processes, ensuring timely service delivery, and enhancing overall client satisfaction.
Education
Bachelor of Science - Marketing
California State University Channel Islands
Camarillo, CA12.2024
Associate's Degree of Science and Arts - Business Administration
Moorpark Community College
Moorpark, CA08.2022
Skills
- Communication (4 years)
- Sales (4 years)
- Excellent customer service
- Teamwork and collaboration
- Strategic thinking and problem solving
- Marketing strategies
- Public Speaking
- Effective Communication
Timeline
Retail Sales Associate
Calvin Klein
08.2023 - Current
Fulfillment Specialist
Target
10.2021 - Current
Sales Associate
H&M
05.2021 - 09.2021
Sales Representative
The Tax Defense Group
01.2020 - 05.2020
Bachelor of Science - Marketing
California State University Channel Islands
Associate's Degree of Science and Arts - Business Administration
Moorpark Community College
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