Seeking a fulfilling position in a dynamic professional environment with a growing organization that offers growth opportunities and allows me to utilize my Customer Service skills for the benefit of the organization and myself.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
01.2022 - 12.2025
Pick buffer
Stow Merchandise
Inducts Merchandise
Inventory Control and Quality Assurance (ICQUA)
Bin management
Sterile Processing Technician
Memorial SLOAN KETTERING CANCER CENTER
03.2026 - Current
Clean and decontaminate surgical instruments and equipment.
Inspect items for damage and proper functionality.
Assemble and package instruments for sterilization
Operate sterilization equipment, such as autoclaves.
Maintain accurate records of sterilization processes and inventory.
Always adhere to safety and infection control protocols.
Sterile Processing Technician
RWJBARNABAS HEALTH/Jersey City Medical Center
12.2025 - 02.2026
Clean and decontaminate surgical instruments and equipment.
Inspect items for damage and proper functionality.
Assemble and package instruments for sterilization
Operate sterilization equipment, such as autoclaves.
Maintain accurate records of sterilization processes and inventory.
Always adhere to safety and infection control protocols.
Sterile processing tech
The Brooklyn Hospitals
07.2025 - 10.2025
Completed my 400-hours internship at the Brooklyn Hospital, doing: decontamination, preparing, and packaging instruments such as Dental Periodontic sets, Dental composite site, major basic set, new vascular B tray, cesarian section tray, laparoscopic general set, dental odontotomy tray, GYN basic lap tray, Colon resection tray, Crystal camera head, Sterilization and Disinfection, storage, and distribution
Manhattan
Home Health Aide (HHA)
07.2018 - 01.2022
Housekeeping, such as vacuuming or doing laundry
Cooking meals
Grocery shopping
Reporting to nurses about the patient’s health status
Teaching patient self-care skills
Assisted the elderly in their day-to-day activities
Monitor vital signs for any abnormalities.
Customer service (JB Multiple services)
08.2018 - 01.2019
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions
Executive Assistant
Haiti Minister of Finance
01.2012 - 01.2017
Maintain the calendar, Scheduling Appointments, coordinating, planning, and organizing the Division’s business events.
Liaising with the deputy minister and the Minister’s offices, ensuring that communications and priorities are effectively aligned across the senior leadership team.
Researching and preparing background material for executive meetings
Monitoring, tracking, and negotiating timelines for the Ministers
Responding directly to day-to-day administrative inquiries on behalf of the Ministers.