Hector Mota
Miramar,FL
Summary
Dynamic General Manager with a proven track record at Hyundai of North Miami, excelling in operations management and team leadership. Spearheaded process improvements that enhanced productivity and client satisfaction. Expert in budget management and financial reporting, driving significant business growth while fostering a collaborative work environment.
Overview
16
16
years of professional experience
Work History
General Manager
Hyundai of North Miami
North Miami, FL
03.2024 - Current
- Assisted in daily operations, ensuring efficient workflow and adherence to company policies.
- Supported team in implementing process improvements to enhance productivity and service delivery.
- Learned operational systems and tools, contributing to maintenance of inventory accuracy.
- Participated in staff training sessions, gaining knowledge of best practices and safety protocols.
- Collaborated with different departments to streamline communication and operational efficiency.
- Contributed to the development of standard operating procedures for various tasks and responsibilities.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Engaged in customer service initiatives, enhancing client satisfaction through effective problem-solving techniques.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
General Manager
Potamkin Hyundai
Miami, FL
08.2009 - 03.2023
- Adapted quickly to changing priorities, maintaining focus on key operational objectives.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Professional Pilot - Professional Pilot
Broward College
Pembroke Pines04-2006
Bachelor of Science - Industrial Psychologist
Santo Domingo College
Domincan Republic08-1999
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Effective leader
- Time management
- Training and coaching
- Team leadership
Languages
Spanish
Professional Working
English
Full Professional
Timeline
General Manager
Hyundai of North Miami
03.2024 - Current
General Manager
Potamkin Hyundai
08.2009 - 03.2023
Professional Pilot - Professional Pilot
Broward College
Bachelor of Science - Industrial Psychologist
Santo Domingo College