Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hector Paz

Sylmar,CA

Summary

Dynamic Shift Lead Manager with proven strengths in team motivation, employee training, and cash handling. Dedicated to enhancing workplace safety and resolving customer complaints effectively.

Overview

2
2
years of professional experience

Work History

Shift Lead Manager

Walgreens
San Fernando, CA
11.2023 - Current
  • Supervised daily operations and ensured compliance with company policies.
  • Trained and mentored new staff on operational procedures and customer service standards.
  • Managed inventory levels, conducting regular stock audits to minimize discrepancies.
  • Implemented process improvements that enhanced team efficiency and workflow management.
  • Monitored cash handling procedures, ensuring accuracy in financial transactions.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Resolved customer complaints effectively, maintaining high satisfaction ratings.

Education

High School Diploma -

Los Angeles Mission College
Sylmar, CA
06-2028

High School Diploma -

Arleta High School
Arleta, CA
06-2023

Skills

  • Team motivation
  • Workplace safety
  • Employee training
  • Policy enforcement
  • Sales strategies
  • Cash handling
  • Energetic and enthusiastic
  • Punctual and reliable
  • Accurate money handling
  • Handling customer complaints

Languages

Spanish
Native or Bilingual

Timeline

Shift Lead Manager

Walgreens
11.2023 - Current

High School Diploma -

Los Angeles Mission College

High School Diploma -

Arleta High School