Bilingual enterprise sales leader with 15+ years of experience in national account management, business development, and client success across tech-enabled and service industries. Recognized for building trust across diverse audiences, de-escalating high-stakes situations, and making sound decisions with limited information. Adept at assessing dynamic scenarios, reading non-verbal cues, and adapting communication styles to influence outcomes. Proven ability to document critical details accurately, manage competing priorities, and maintain professionalism under pressure. Fluent in English and Spanish.