Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Hector Rodriguez

Hector Rodriguez

Haines City

Summary

Accomplished Crew Trainer at McDonald's, adept in employee training and customer service. Excelled in mentoring team members, enhancing performance, and ensuring food safety. Demonstrated strong leadership and active listening skills, significantly improving team efficiency and customer satisfaction. Proven ability in cash handling and decision-making, fostering a positive and productive work environment.


Professional retail worker with experience in merchandise coordination and presentation. Adept at maintaining inventory accuracy and enhancing product displays to boost sales. Reliable team player focused on achieving store objectives and adapting to changing retail environments, showcasing organizational and communication skills.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's
02.2021 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.

Crew Member

Me Salve
12.2022 - 02.2023
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.

Education

High School Diploma -

East Ridge High School
Clermont, FL
05-2023

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Active listening
  • Decision-making
  • Store organization
  • Cash management
  • Planogram execution
  • Merchandise presentation

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Crew Member

Me Salve
12.2022 - 02.2023

Crew Trainer

McDonald's
02.2021 - Current

High School Diploma -

East Ridge High School
Hector Rodriguez