Hector Santiago

Dynamic professional with extensive experience in security and customer service, notably at Nuvance Health Danbury Hospital. Proven ability in emergency response and incident reporting, enhancing workplace safety. Skilled in employee training and fostering a welcoming environment, ensuring superior service and effective communication with clients and team members.

Knowledgeable with solid background in maintaining secure environments. Proven track record of effectively managing access control, conducting thorough patrols, and resolving security incidents promptly. Demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel.

Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.

Knowledgeable with background in supporting adolescents through challenging developmental stages. Adept at creating safe, trusting environments that foster open communication and emotional growth. Proven ability to develop effective treatment plans and display strong crisis intervention and conflict resolution skills.