Hector Ventura
Newbury Park,CA
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender / Server
Habanero Mexican Grill – Newbury Park
04.2024 - Current
- Assisted servers by rolling utensils, cleaning menus, and bussing tables during peak hours.
- Memorized 40+ menu items and answered guest questions regarding allergens and personal preferences.
Bartender / Server
The Landing Grill – Sushi Bar Westlake Village
06.2022 - 04.2024
- Quickly developed relationships with customers, and maintained positivity while helping other servers during prime-time hours.
- Learned up-to-date knowledge of menu and specials of the day to proactively recommend appetizers and main courses to diners.
- Delivered prompt, accurate service while simultaneously assisting team members on an as-needed basis.
Head Bartender
Hyatt Regency Westlake Village
02.2006 - 05.2022
- Prepared beverages, cocktails and wine orders in adherence to state and city alcohol laws.
- Maintained a clean and well stocked bar.
- Conveyed broad cocktail knowledge and mix complex drinks consistently.
- Collected money, accurately make change and accurately input into POS.
- Served guests and filled server orders quickly and courteously.
- Handled difficult customer service situations while maintaining standards and following applicable liquor law.
Education
License - Food handler, Bartender
Skills
- Bilingual English and Spanish
- Mixology and cocktail crafting
- Customer service
- Cash handling and POS systems
- Team collaboration
- Multitasking and time management
Certification
- Food handler License currently active
- Bartender License currently active
Timeline
Bartender / Server
Habanero Mexican Grill – Newbury Park
04.2024 - Current
Bartender / Server
The Landing Grill – Sushi Bar Westlake Village
06.2022 - 04.2024
Head Bartender
Hyatt Regency Westlake Village
02.2006 - 05.2022
License - Food handler, Bartender
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