Hector Villagrana
San Diego,CA
Summary
Managing all aspects of the organization's operations to meet established objectives for growth and profitability. Executing financial forecasts, developing tools to control expenses, and overseeing management of all personnel.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Driver
Uber And Lyft
01.2022 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Warehouse General Manager
Mad Engine
05.2021 - 09.2022
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Director of Operations - Distribution
United Plant Growers
05.2020 - 04.2021
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Developed systems and procedures to improve operational quality and team efficiency.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Merchandising Manager
Keurig Dr. Pepper Inc.
11.2014 - 08.2019
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Implemented innovative visual displays that captured attention and boosted sales significantly.
- Evaluated merchandise assortment regularly to ensure alignment with consumer preferences and demands.
- Increased sales by developing and implementing successful merchandising strategies.
- Collaborated with marketing department to develop effective advertising materials that showcased featured products attractively.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Managed inventory levels effectively to minimize stock shortages and overstocks.
Operations Manager
McLane Company, Inc
04.2004 - 06.2014
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Marketing
University of Southern California
Los Angeles, CAHistory
University of Miami
Miami, FLSkills
- Inventory Control
- Warehouse Management
- Transportation
- Logistics Management
- Transportation Management
- Operations Management
- Supply Chain
- Supply Chain Management
Certification
C-TPAT Warehouse - Traliant
Languages
Spanish
Native or Bilingual
Timeline
Driver
Uber And Lyft
01.2022 - Current
Warehouse General Manager
Mad Engine
05.2021 - 09.2022
Director of Operations - Distribution
United Plant Growers
05.2020 - 04.2021
Merchandising Manager
Keurig Dr. Pepper Inc.
11.2014 - 08.2019
Operations Manager
McLane Company, Inc
04.2004 - 06.2014
Marketing
University of Southern California
History
University of Miami
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