Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hector Zerbo

Fort Lauderdale,FL

Summary

Dynamic professional with a proven track record at Univenture Properties LLC, enhancing club membership and revenue through strategic marketing and exceptional leadership. Skilled in facility management and promotions, with a knack for fostering teamwork and achieving significant membership growth. Expert in financial reporting and budget control, adept at motivating staff to peak performance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

De Adriatico
04.2021 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Club Manager

Univenture Properties LLC
09.2023 - Current
  • Enhanced club membership by implementing targeted marketing strategies and exceptional customer service.
  • Increased staff performance and engagement via motivational leadership.
  • Increased revenue through strategic pricing structures, upselling initiatives, and improved member retention rates.
  • Cultivated positive relationships with local businesses to create mutually beneficial opportunities for collaboration.
  • Fostered a supportive work environment that encouraged teamwork, open communication, and shared responsibility among staff members.
  • Developed promotional campaigns to attract new customers and increase brand awareness.
  • Planned, organized, and coordinated special events and celebrations.
  • Negotiated contracts with vendors, suppliers and entertainment providers to achieve favorable terms.

Valet Parking Attendant

Pink Shell Beach Resort & Marina
02.2019 - 04.2021
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.

Education

Bachelor of Science - Criminal Justice

Florida Gulf Coast University
Fort Myers, FL
12-2023

High School Diploma -

Calvary Christian Academy
Fort Lauderdale
05-2019

Skills

  • Staff Training
  • Membership Growth
  • Team motivation
  • Facility Management
  • Financial Reporting
  • Budget Control
  • Promotions management

Certification

  • First Aid, CPR, and AED Instructor Certification - American Red Cross.
  • ServSafe Alcohol Certification - National Restaurant Association.
  • ServSafe Food Handler Certification - National Restaurant Association.
  • CPR/AED Certification
  • First Aid Certification

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Club Manager

Univenture Properties LLC
09.2023 - Current

Bartender

De Adriatico
04.2021 - 09.2024

Valet Parking Attendant

Pink Shell Beach Resort & Marina
02.2019 - 04.2021

Bachelor of Science - Criminal Justice

Florida Gulf Coast University

High School Diploma -

Calvary Christian Academy

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Hector Zerbo