Hector Sanchez
Laredo,TX
Summary
Results-driven Warehouse Supervisor experienced in material flow coordination and employee training. Trained operators on processes and work instructions, ensuring compliance with company policies while resolving workflow issues to enhance productivity. Focused on building talented teams and driving continuous improvement in performance and schedule management.
Overview
2
2
Languages
1
1
Certification
12
12
years of professional experience
Work History
Supervisor
JLG Industries
Laredo, TX
08.2018 - 09.2026
- Trained new operators on JLG Industries processes and work instructions.
- Coordinated materials flow for lift production and line support.
- Communicated schedule changes with maintenance, shipping, and production staff.
- Resolved workflow issues across teams to support steady plant operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Operated forklift equipment in warehouse operations to move pallets and materials.
- Inspected forklifts daily for safety issues, fuel levels, and mechanical defects.
- Verified shipment details against warehouse orders before material transfer.
- Performed cycle counts across warehouse bin locations using RF scanner and WMS.
- Reconciled inventory discrepancies between physical stock and system records.
- Investigated count variances and reported findings to inventory control.
- Updated inventory records in warehouse management system after count reviews.
- Followed employer inventory procedures to maintain accurate stock levels.
Customer Service Representative
Ch Robinson
Laredo, TX
03.2015 - 08.2018
- Supported customers with billing questions and shipment status requests.
- Managed shipment tracking and customer updates in logistics service workflows.
- Resolved order entry issues across transportation management systems.
- Documented service interactions and account details in company systems.
- Coordinated carrier communication for freight appointments and load adjustments.
- Verified shipment details against warehouse orders before material transfer.
- Maintained clear aisles and organized dock areas for safe workflow.
- Loaded and unloaded trailers using careful handling and proper lift procedures.
- Operated forklift equipment in warehouse operations to move pallets and materials.
- Stacked inventory in assigned storage areas following warehouse labeling standards.
Education
Early College High School
Laredo, TXSkills
- Warehouse management system
- Inventory reconciliation
- Material flow coordination
- Production scheduling
- Shipment verification
- Warehouse operations
- Forklift operation
- Carrier management
- Workflow management
- Project management
- Employee training
- Employee development
- Team leadership
- Staff management
- Customer service
- Problem solving
- Strategic planning
- Inventory oversight
- Payroll processing
Languages
English
Professional
Spanish
Professional
Certification
- Hazmat
- First aid
Timeline
Supervisor
JLG Industries
08.2018 - 09.2026
Customer Service Representative
Ch Robinson
03.2015 - 08.2018
Early College High School