Hector Siles
Miami,FL
Summary
Highly adaptable team leader with excellent background of quick and effective performance. Highly experienced in performing quality inspections and machinery operations. Hardworking multi-tasker with outstanding leadership, problem solving and communication skills. Background using multiple types of forklifts, man lifts, and other material handling equipment.
Overview
4
4
years of professional experience
Work History
Lowe's Associate
Lowe's
Miami, FL
02.2021 - Current
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Educated new hires on company policies and procedures by designing and developing training program.
- Maximized customer interactions by promptly identifying needs and wants.
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Worked with Reach Truck, Order Picker, and Forklift to move and provide merchandise to customers.
Mcdonalds Crew Member
McDonald's Restaurant
Miami, FL
05.2018 - 02.2021
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
Education
High School Diploma -
Somerset Acadamy Charter High
12425 SW 248th St Miami, FL 33032 United States05.2021
Skills
- Organization and Time Management
- Dependable and Responsible
- Stocking and replenishing
- Customer Service
- Excellent Written and Verbal Communication
- Product Knowledge
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Bilingual in English and Spanish
Timeline
Lowe's Associate
Lowe's
02.2021 - Current
Mcdonalds Crew Member
McDonald's Restaurant
05.2018 - 02.2021
High School Diploma -
Somerset Acadamy Charter High