Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jordan Gomez

North Babylon

Summary

Dynamic professional with a proven track record enhancing customer satisfaction through effective issue resolution and relationship building. Skilled in multitasking and inventory management, consistently exceed expectations while fostering a collaborative team environment. Adaptable and reliable, thriving in fast-paced settings, ensuring quality service and operational efficiency.

Experienced with managing diverse tasks and supporting team initiatives. Utilizes organizational skills and attention to detail to enhance operational efficiency. Track record of effective collaboration and problem-solving in fast-paced settings.

Overview

7
7
years of professional experience

Work History

Lowe's Associate

Lowes Home Improvment
08.2024 - 05.2025
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and maintaining optimal stock levels.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Amazon Warehouse Associate

Amazon
04.2022 - 08.2024
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, and inventory control duties.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Assisted in training new hires, sharing best practices, and supporting their integration into the team.

Food Service Worker

Ciros
06.2018 - 08.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and the company.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

Bachelor of Science - Human Biology

University At Albany
Albany, NY
05-2025

Skills

  • Customer service
  • Time management
  • Client engagement
  • Computer skills
  • Multitasking and organization
  • Courteous and professional
  • Reliable and punctual
  • Relationship building
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual

Timeline

Lowe's Associate

Lowes Home Improvment
08.2024 - 05.2025

Amazon Warehouse Associate

Amazon
04.2022 - 08.2024

Food Service Worker

Ciros
06.2018 - 08.2021

Bachelor of Science - Human Biology

University At Albany

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Jordan Gomez