Patrick Aldape
Chicago,IL
Summary
Reliable entry level Team member with knowledge of customer communications, and order processing. Aiming to leverage my abilities to successfully deliver and further develop my skills. Frequently praised as diligent by my peers, I can be relied upon as a good team member.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lowe's Associate
Lowe's
04.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized inventory displays to ensure product accessibility and visibility.
- Operated point-of-sale systems accurately, managing transactions efficiently.
- Collaborated with team members to restock merchandise and maintain store cleanliness.
- Trained new associates on store policies, procedures, and operational standards.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Customer Service Representative
Pau's cleaning service
08.2023 - 01.2024
- Handled customer scheduling and inquiries in a courteous and efficient manner.
- Provided exceptional customer service to ensure customer satisfaction.
- Provide helpful suggestions and recommendations to customers in business services.
- Performed follow-up calls to ensure customer satisfaction with cleaning service provided.
Team Member
Portillo
06.2022 - 09.2022
- Communicated effectively with customers, supervisors, and team members.
- Arrived on time for shifts and adhered to company dress code guidelines.
- Provided support to team members to ensure all goals were met in a timely manner.
- Placed orders into POS systems and handled cash and credit transactions.
- Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
- Organized eating, service, and kitchen areas.
Education
Certification - Aviation Mechanics
AIM Trade School
Chicago, IL08.2023
Diploma - undefined
Mansueto high school
Chicago, IL06.2021
Skills
- Product Knowledge
- Client Relations
- Payment Processing
- Positive Attitude
- Fast learning
- Appointment Scheduling
- Customer Service
- Telephone Etiquette
- Sales Transactions
- Bilingual
- Customer service
- Time management
- Computer skills
Certification
Fork Lift
Reach truck
Order Picker
LANGUAGES
English Fluent
Spanish Fluent
Timeline
Lowe's Associate
Lowe's
04.2024 - Current
Customer Service Representative
Pau's cleaning service
08.2023 - 01.2024
Team Member
Portillo
06.2022 - 09.2022
Diploma - undefined
Mansueto high school
Certification - Aviation Mechanics
AIM Trade School
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