Heela Walizada
Sacramento,CA
Summary
Seasoned Paraprofessional excited to help students of different skill levels excel. Thrilled to assist teachers with needs to facilitate best possible educational environment. Ready to help students grow and learn through any type of support. Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Paraeducator
Elitha Donner Elementary
ELK GROVE, California
03.2024 - Current
- Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
- Instructed students in basic academic skills such as reading, writing, math, science and social studies.
- Supervised and monitored student behavior in classrooms, hallways, cafeterias, school yards, and other areas.
- Communicated regularly with parents and guardians regarding student progress and any issues that may arise.
- Encouraged positive behavior among students through reinforcement of expectations established by the school district or classroom teacher.
- Assisted teachers in preparing materials for lessons and activities.
Student Assistant
Cosumnes River College's Library
Sacramento, CA
02.2024 - Current
- Assisted patrons with locating, checking out, and returning library materials.
- Assisted with shelving returned items in appropriate locations within the library.
- Created promotional displays for upcoming events or book releases.
- Operated cash register to process payments for fines or fees associated with late returns.
- Helped patrons find specific materials, access library technology and learn borrowing policies.
- Assisted patrons in regards to library's computer system and gave instructions for logging onto Internet.
Customer Service
Walmart
ELK GROVE, California
01.2022 - 03.2024
Money Services and Customer Service
Walmart
ELK GROVE, California
01.2022 - 03.2024
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Recommended, selected, located and obtained products to meet customer needs.
Education
Certificate - English Language And Literature
Gawharshad University
Kabul, Afghanistan 01-2020
High School Diploma -
Sarasiab High School
Kabul, Afghanistan 12-2018
Some College (No Degree) - Business Administration
Cosumnes River College
Sacramento, CASkills
- Teacher Support
- Special Education Support
- Parent Communication
- Reading and Writing Support
- Customer Service
- Library Services
- Computer Assistance
- Display Creation
- Customer Relationship Management
- Bilingual fluency in [ English, Dari and Pashto]
Languages
English
Professional
Dari
Native/ Bilingual
Pashto
Native/ Bilingual
Timeline
Paraeducator
Elitha Donner Elementary
03.2024 - Current
Student Assistant
Cosumnes River College's Library
02.2024 - Current
Customer Service
Walmart
01.2022 - 03.2024
Money Services and Customer Service
Walmart
01.2022 - 03.2024
Certificate - English Language And Literature
Gawharshad University
High School Diploma -
Sarasiab High School
Some College (No Degree) - Business Administration
Cosumnes River College
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