Heide Anteau
Monroe County Clerk's
Temperance,MI
18
years of professional experience
8.5 years experience as a front office employee in the medical field with a total of 15 years experience in an office setting. Highly ambitious, fast learner who is great at multi-tasking. Experienced professional with strong leadership and relationship-building skills.
Work History
Vital Records/Election Specialist
3 Years 8 Months- Provided assistance for the Elections Coordinator
- Handled monies both in cash and credit card transactions
- Multiple programs were handled on a daily basis such as APEX, EDRS, JIS, MICJIN, VERA, and QVF
- Handled both online orders and mailed in orders on a daily basis
- Put together documents from old records from our vault and microfiche
- Sorting and delivering mail to each of the departments within the courthouse and to a few buildings outside of the courthouse
- Handled a finger printing machine to finger print customers for their concealed carry permits
- Provided Monroe County births, deaths, marriage certificates and judgements of divorce
- Handled multiple phone calls on a daily basis and distributed them to the proper department
- Processed monthly reports
- Incoming mail handled in Excel
- Input home births directly into VERA
- Handled calls from the state of Michigan regarding records and calls to and from funeral homes
Unemployment/Workers' Compensation Coordinator
3 Years- Proficient with Microsoft word, and Excel spreadsheets
- Unemployment projects
- Zoom meetings
- Processed monthly reports
- Worked directly with the Unemployment manager doing multiple tasks pre and post Covid
- Worked fast to complete tasks and meet daily deadlines.
- Followed instructions and procedures to complete assigned tasks.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Support Coordinator II
1 Year 9 Months- Work with 2 systems. One is EPIC and the other is Medilinks. Register and schedule patients.
- Print and fax treatment recommendations and evaluations done by our therapists to the referring doctors.
- Enter diagnosis codes into EPIC. Make frequent calls to the referring doctors. Scan all documents signed by new patients into EPIC. Put orders into Lawson from Vendors who are affiliated with Promedica.
- Handle multi lines and transferring calls to our therapists. Collect co pays, verify health Insurance. Enter all monies and health info into EPIC.
Front Office Manager/Chiropractic Assistant
3 Years 4 Months- Multiple duties include, faxing, scanning, filing, emailing, scheduling, verifying health insurance. Assisted the chiropractor and helped manage health fairs averaging 6 to 8 a year. Taught patients multiple exercises to help manage their pain.
- Monitored the front desk so that any questions that came up could be responded to quickly and effectively.
- Ordered all office supplies including ink cartridges, toner, and paper.
- Managed office supplies, vendors, organization and upkeep.
- Maintained a clean reception area, including lounge and associated areas.
- Greeted customers and visitors in-person and via telephone calls.
Chiropractic Assistant/Front Office Manager
4 Years 4 Months- Cleaned the exam and therapy rooms and placed used linens in the laundry bins.
- Contacted insurance carriers to determine patients’ coverage and sent invoices for services rendered.
- Provided patient education.
- Managed work shops and dinners to promote the practice
- Managed all clinical work
- Attended seminars to better educate myself
Education
High School Diploma
Skills
Extremely organized
Strong verbal communication
Interpersonal and written communication
Document scanning
Always smiling even when on the phone
People person
Great listener
Fast learner
Multi task
Timeline
Vital Records/Election Specialist
Monroe County Clerk's
02.2023 - CurrentRead More
Unemployment/Workers' Compensation Coordinator
V & A Risk Services
07.2019 - 07.2022Read More
Support Coordinator II
Promedica
10.2017 - 07.2019Read More
Front Office Manager/Chiropractic Assistant
Chiropractic Fitness
04.2013 - 08.2016Read More
Chiropractic Assistant/Front Office Manager
Ashforth Chiropractic
01.2009 - 05.2013Read More
Ida High School
High School Diploma
Read More